Experienced analyst with a proven history of implementing internal process improvements and driving positive key performance trends for tech and supply chain operations. Skilled with SQL (PostgreSQL, ANSI, MySQL), Python (Pandas, SQLAlchemy 2.0), GCP, AWS solutions, and WMS solutions. 3 years of experience in supply chain coordinating, improving, and implementing scalable operational processes in fast-paced environments through data-driven decision making. Bachelor of Arts from Indiana University, graduating with Highest Distinction.
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Qa EngineerFunko Nov 2023 - PresentEverett, Washington, United States -
Quality Assurance ConsultantFunko Jan 2022 - Nov 2023Covington, Washington, United States- Collaborated with engineers and designers to reproduce, troubleshoot, and record emergent bugs and features across all form factors.- Leveraged Asana to file bug tickets and help resolve platform issues from end to end.- Expanded user adoption by educating users on the Wax blockchain protocol and by developing FAQ resources on digital.funko.com.
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Logistics AnalystFlexe Aug 2022 - Apr 2023Covington, Washington, United States- Coordinated training of stakeholders, creation of procedures and SOPs, and customization of WMS configurations to ensure successful warehousing project implementations.- Created, and automated customized reports and visualizations through Google Cloud and Excel to best serve client inquiries and pinpoint client risk and improvement areas.- Analyzed data to identify root causes of problems and recommend corrective actions, reducing client week-over-week metrics misses by 20%. -
Operations AssociateFlexe Jan 2022 - Aug 2022Covington, Washington, United States- Created and implemented improved operating procedures, driving down lead times over 10% for over 50 corporate clients with unique logistics needs.- Created visualizations and tools for presentation during support team Monthly Business Reviews to continuously improve support team service standards.- Troubleshot and resolved inventory and operational issues with operators and clients over phone, video, and email.
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Field Operations SpecialistPeloton Interactive Jun 2020 - Dec 2021Kent, Washington, United States- Maintained and analyzed teams' weekly CSAT and safe driver scoring data to identify and monitor performance improvement opportunities, driving down weekly triage scenarios by over 80%.- Led onboarding for over 20 drivers and aided standardization within bike delivery team to exceed local and corporate company goals.- Organized and delegated the resolution of triage scenarios through use of Monday project boards integrated live with CSAT reviews. -
Learning Center TutorHuntington Learning Center Nov 2019 - Apr 2021North Bend, Washington, United States- Met individually with students in-person and virtually for subject-specific, skills-progression, and ACT/SAT examination tutoring.- Developed strategies with students to master both fundamental academic skills and optimal test-taking strategies, leading students achieve their goals of making 50-to-200-point improvements on the SAT.- Recorded and evaluated continual student progress through HLC’s eCenter navigation software to pinpoint improvement areas and build student confidence. -
Editor In ChiefInvocations, Indiana University Religious Studies Undergraduate Research Journal Sep 2017 - Nov 2019Bloomington, Indiana
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Flexible Fulfillment AssociateTarget Jun 2019 - Oct 2019Carmel, Indiana, United States -
Undergraduate Teaching AssistantIndiana University Bloomington Aug 2016 - May 2017Bloomington, Indiana
Benjamin Haddon Education Details
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Anthropology, Religious Studies
Frequently Asked Questions about Benjamin Haddon
What company does Benjamin Haddon work for?
Benjamin Haddon works for Funko
What is Benjamin Haddon's role at the current company?
Benjamin Haddon's current role is QA Engineer.
What schools did Benjamin Haddon attend?
Benjamin Haddon attended Indiana University Bloomington.
Who are Benjamin Haddon's colleagues?
Benjamin Haddon's colleagues are Lesley Hill, Ruby Jasso, Alex Maldonado-Angeles, Nancy Ponce, Csm, Bryan Hoang, Jeff Walter, Lucinda Fusco.
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Ben Haddon
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