Reservations Agent - Remote
Current• Provided a service that makes a difference! • Maintained call productivity & quality scores well above minimumstandards. • Acquired, demonstrated and utilized knowledge of Retail, Hospitality,and Company product expertise. • Furnished prompt, efficient and accurate service while servicingcustomer inquiries. • Demonstrated excellent communication and active listening skills. • Ensured that the company's customers received an exceptional level ofservice. Meets established guidelines and SOP's. • Handled customer inquiries efficiently and effectively. • Demonstrated abilities to Cross sell hospitality services and products.