Reservations Agent - Remote
Current- Provided a service that makes a difference!
- Maintained call productivity & quality scores well above minimumstandards.
- Acquired, demonstrated and utilized knowledge of Retail, Hospitality,and Company product expertise.
- Furnished prompt, efficient and accurate service while servicingcustomer inquiries.
- Demonstrated excellent communication and active listening skills.
- Ensured that the company's customers received an exceptional level ofservice. Meets established guidelines and SOP's.