Benjamin Hamlin Email & Phone Number

Palo Alto, California, US

Palo Alto, California, US

Palo Alto, California, US

Palo Alto, California, US

San Mateo, CA, US

Kanata, ON, US

• Coordinate ShoreTel’s Global Accounts Program which assists global partners in their joint efforts in marketing to and servicing multi-national customers. Responsible for redesigning the quotation process to improve.
• Manage ShoreTel’s Sales Case Queue and assist internal/partner sales teams with proposal modifications, product information, process training, and data integrity/management. Personally resolved over 5,000 sales-related.
• Track and provide management with reports on lead generation, opportunity conversion, quota attainment, and customer billings and bookings revenue through Salesforce.com, Excel, and Access.
• Collaborate with several teams to improve processes across the company; sales lead tracking, auto-onboarding of new customers, lead vetting, and internal knowledge/content development.

Victor, NY, US

• Produced baseline economic models and calculated greenhouse gas (GHG) emission reductions to validate benefits of increased energy generation and efficiency on customers’ bottom lines.
• Conducted historic energy consumption cost and data analysis to support sales and prioritize deployment of marketing resources. Assisted in targeting commercial and industrial customers with highest sales potential.
• Performed market analysis including primary and secondary research (1:1 interviews with customers, cold calling, SWOT and PESTLE analysis, etc.) to guide strategic planning and brand/product positioning.
• Assisted with grant writing to secure funds necessary for technology pilots and commercialization.
• Managed a $250,000 demonstration unit; coordinated with internal and external engineering teams to develop and construct a unit which traveled to various wastewater treatment plants along the east coast.

- Group and private instructor for adult and children's snowboard lessons- Created individual lesson plans for students to enhance skill development and tracked progress against personal goals- Recognized for quality of service by supervisors and clients

Big Sky, Montana, US

- Tracked, measured, and reported on resort's advertising to confirm print and digital placements against buys, and profiles were accurate in listings with magazines, websites, and local businesses - Provided on-site marketing support at special events, educating prospects about Big Sky services - Supported the resort's channel program, working with local.

Broomfield, CO, US

- Taught children’s group lessons from ages 7 to teen- Created individual lesson plans for students to enhance skill development and tracked progress against personal goals- Gained customer service insight for the snowboard and hospitality industries

Atlanta, Georgia, US

- Volunteered in New York, Colorado, and Virginia- Worked on new housing sites, managed inventory at ReStores, and picked up donations from residences

- Organized vehicle marketing displays and supported sales conversion process- Executed marketing tactics, including proofing direct mail, print, and online advertisements

Rochester, New York, US

- Transcribed interviews for University of Rochester magazines- Interviewed students for the new Technical Entrepreneurship and Management programs- Researched successful business and entrepreneurship programs at other schools

Victor, NY, US

- Coordinated nonprofit events and photo shoots for Black and Decker and ESL.- Conducted market research to develop the website of Hunt Hollow, a local ski resort.- In charge of office organization and maintaining contact with clients.

Bachelors, Economics, Finance, History

Honors Diploma, Business, Economics, Biology