Strategic Customer Support - Key Accounts
Current- Asset Management- Support of national and international customers - Data maintenance and monitoring with many different Retail Merchandising Systems and Softwares like Oracle- Ensuring a smooth administrative process, on time and high qualitative service and meeting KPI goals- Monitoring of operational processes and services- Close cooperation with Key Account Manager, Service Depot, Logistics and Service Management- General Support for Service Account Managers -… Show more - Asset Management- Support of national and international customers - Data maintenance and monitoring with many different Retail Merchandising Systems and Softwares like Oracle- Ensuring a smooth administrative process, on time and high qualitative service and meeting KPI goals- Monitoring of operational processes and services- Close cooperation with Key Account Manager, Service Depot, Logistics and Service Management- General Support for Service Account Managers - Analyse and developing new concepts and strategies for improving and optimizing work processes- Problem solving for customers and products- Ensuring high levels of customers satisfaction through excellent service and communication Show less