- Asset Management- Support of national and international customers - Data maintenance and monitoring with many different Retail Merchandising Systems and Softwares like Oracle- Ensuring a smooth administrative process, on time and high qualitative service and meeting KPI goals- Monitoring of operational processes and services- Close cooperation with Key Account Manager, Service Depot, Logistics and Service Management- General Support for Service Account Managers -… Show more - Asset Management- Support of national and international customers - Data maintenance and monitoring with many different Retail Merchandising Systems and Softwares like Oracle- Ensuring a smooth administrative process, on time and high qualitative service and meeting KPI goals- Monitoring of operational processes and services- Close cooperation with Key Account Manager, Service Depot, Logistics and Service Management- General Support for Service Account Managers - Analyse and developing new concepts and strategies for improving and optimizing work processes- Problem solving for customers and products- Ensuring high levels of customers satisfaction through excellent service and communication Show less

at Tektronix GmbH Cologne- Asset Management for Key Account- Support of national and international customers - Data maintenance and monitoring with many different Retail Merchandising Systems and Softwares like Oracle- Ensuring a smooth administrative process, on time and high qualitative service and meeting KPI goals- Monitoring of operational processes and services- Close cooperation with Key Account Manager, Service Depot, Logistics and Service Management- General… Show more at Tektronix GmbH Cologne- Asset Management for Key Account- Support of national and international customers - Data maintenance and monitoring with many different Retail Merchandising Systems and Softwares like Oracle- Ensuring a smooth administrative process, on time and high qualitative service and meeting KPI goals- Monitoring of operational processes and services- Close cooperation with Key Account Manager, Service Depot, Logistics and Service Management- General Support for Service Account Managers - Analyse and developing new concepts and strategies for improving and optimizing work processes- Problem solving for customers and products- Ensuring high levels of customers satisfaction through excellent service and communication Show less

- Leading a logistic team up to 50 employees- Delegate responsibilities of the team- Supervise, providing training, coaching, mentorship, motivation and feedback to the team to optimize productivity, increase performance and to meet KPI goals- Monitoring and ensuring a smooth work flow of logistics processes, work safety, deadlines and quality- Analyse and developing new logistic strategies and concepts to improve the process and quality

- Control and management of logistic- Logistic team leader up to 15 employees- Delegate responsibilities of the team- Supervise, providing training, coaching, mentorship, motivation and feedback to the team to optimize productivity, increase performance and to meet KPI goals- Monitoring and ensuring a smooth work flow of logistics processes, work safety, deadlines and quality- Analyse and developing new logistic strategies and concepts to improve the process and quality-… Show more - Control and management of logistic- Logistic team leader up to 15 employees- Delegate responsibilities of the team- Supervise, providing training, coaching, mentorship, motivation and feedback to the team to optimize productivity, increase performance and to meet KPI goals- Monitoring and ensuring a smooth work flow of logistics processes, work safety, deadlines and quality- Analyse and developing new logistic strategies and concepts to improve the process and quality- close cooperations with supply chain department and management department - Supervisor and operator of High reach forklifts and normal forklifts Show less