Owner And It Expert
Big Ben It Services
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Benjamin Hansel Email & Phone Number
Owner and IT Expert
at
Big Ben IT Services
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✓ Verified May 2026
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Current company
Big Ben IT Services
Role
Owner and IT Expert
Location
Howe, Texas, United States
Who is Benjamin Hansel? Overview
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Quick answer
Benjamin Hansel is listed as Owner and IT Expert at Big Ben IT Services, based in Howe, Texas, United States. AeroLeads shows a matched LinkedIn profile for Benjamin Hansel.
Benjamin Hansel previously worked as Owner/IT Expert at Big Ben It Services and Hybrid/Field Technician at Axxys Technologies. Benjamin Hansel holds Associate Of Arts (Aa), General Studies from Central Texas College.
Profile bio
About Benjamin Hansel
I am "Big Ben" owner and IT expert of Big Ben IT Services. I have over 12 years of Information Technology and Customer Service expertise under my belt. The industries I have experience in include military, healthcare, sales, advertising, engineering, food service, accounting, law, and distribution/logistics to name a few. I have been through awesome and wonderful IT situations as well as some horrible and not so great situations. One thing I have learned through all of my experiences is that you must remain calm and keep a clear vision of what you are trying to accomplish and never forget to write down where you started. That way you know your beginning and always know where you are trying to go. Leadership, humility, and understanding are my top values I strive for and look for in people. I believe in family first, loving what you do, and paying it forward as much as you can. Success and failure are only defined by you and one one else. This is a little about me. I you are reading this I hope you have a wonderful day!
Listed skills include It Management, It Strategy, Management, Team Leadership, and 11 others.
Current workplace
Benjamin Hansel's current company
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Big Ben It Services
9 roles
Benjamin Hansel work experience
A career timeline built from the work history available for this profile.
Owner/It Expert
Current
Big Ben It Services
Technology consulting, installation, issue resolution, device and system maintenance. Build long lasting relationships with home and small businesses through out Texoma and Northern DFW area.
Mar 2017 - Present
Hybrid/Field Technician
Consulted with customers in the field and remotely to determine information technology/voice collaboration needs. Completed the full sales life cycle from consultation to procurement to customer delivery and installation. Completed follow ups by email, phone, and in-person to ensure customer satisfaction. Worked with internal technical and sales teams to.
Jan 2016 - Mar 2017
Field Systems Engineer
3Tpro
Supported over 350 local and remote customers, in-person, over the phone, and by email.Conducted on-site customer visits to perform server/workstation general maintenance, resolve customer technical issues, and install new equipment. Participated in on-call rotation with 5 other Field Engineers/Help Desk technicians, responsibilities included, monitoring.
May 2014 - Oct 2015
Satellite/Communications Technician
Washington'S Pride Llc
Installed, diagnosed, repaired, maintained, and upgraded all DirecTV equipment per assigned work order. Completed site survey to determine best method of installation and equipment needed to complete work order. Procured and maintained inventory of over 1000 DirecTV receivers, signal splitters, demodulation devices, network converters, and satellite dish.
May 2012 - Jan 2014
Tier 2 Technical Support
Provided technical support to over 500 onsite users, diagnosing and resolving issues such as, PST creation, printing issues, security permissions, Active Directory user creation, and physical desktop moves. Planned and executed migration of over 500 Active Directory user profiles and exchange mailboxes to off-site location in 3 day turn around with limited.
Jan 2012 - May 2012
Tier 3 Escalation Support
Diagnosed, documented, and resolved issues escalated to Tier 3 level support: network printing issues, roaming profile not loading correctly, virus removal, group policy creation. Coordinated with outsourced hospital IT departments to resolve onsite issues with critical equipment failures and Novell related issues. Created new Active Directory users.
Mar 2011 - Nov 2011
Helpdesk Technician
Pincomputing
Remotely managed and maintained 80 retirement home networks consisting of Juniper Netscreen firewalls, HP Procurve switches, Cisco 2900 Switches, and ATT cable modems. Remotely supported over 1,800 users, diagnosing and resolving issue such as: Citrix log in, Active Directory account creation, printing, shared drive access. Completed Citrix Metaframe to.
Jul 2010 - Mar 2011
Helpdesk Technician
Created Active Directory user accounts, assigned permissions, shared folders, patched desktops and server, anti-virus desktop sweep, installed Norton anti-virus. Managed inventory of over 100,000 pieces of IT equipment, server, router, switches, and firewalls. Deployed and managed Layer 2 network devices per specifications and security procedures..
Aug 2004 - Jul 2009
2 education records
Benjamin Hansel education
Associate Of Arts (Aa), General Studies
Bachelor Of Applied Science (Basc), Technical Management, Senior
FAQ
Frequently asked questions about Benjamin Hansel
Quick answers generated from the profile data available on this page.
What company does Benjamin Hansel work for?
Benjamin Hansel works for Big Ben IT Services.
What is Benjamin Hansel's role at Big Ben IT Services?
Benjamin Hansel is listed as Owner and IT Expert at Big Ben IT Services.
Where is Benjamin Hansel based?
Benjamin Hansel is based in Howe, Texas, United States while working with Big Ben IT Services.
What companies has Benjamin Hansel worked for?
Benjamin Hansel has worked for Big Ben It Services, Axxys Technologies, 3Tpro, Washington'S Pride Llc, and Multiview.
How can I contact Benjamin Hansel?
You can use AeroLeads to view verified contact signals for Benjamin Hansel at Big Ben IT Services, including work email, phone, and LinkedIn data when available.
What schools did Benjamin Hansel attend?
Benjamin Hansel holds Associate Of Arts (Aa), General Studies from Central Texas College.
What skills is Benjamin Hansel known for?
Benjamin Hansel is listed with skills including It Management, It Strategy, Management, Team Leadership, It Outsourcing, Project Management, It Operations, and Change Management.
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