Benjamin Harrington Email & Phone Number

Melbourne, Victoria, Australia

Responsibilities include: ● Spearheading strategic planning, which has resulted in the development of a company mission, vision and core values, swot analysis, strategic planning and goal setting to develop a business plan. ● Overseeing the financial administration and planning of the business, including; implementing new systems to streamline financial processes, preparation of accurate accounts, budgeting and cash flow planning, and the preparation of financial reports… Show more Responsibilities include: ● Spearheading strategic planning, which has resulted in the development of a company mission, vision and core values, swot analysis, strategic planning and goal setting to develop a business plan. ● Overseeing the financial administration and planning of the business, including; implementing new systems to streamline financial processes, preparation of accurate accounts, budgeting and cash flow planning, and the preparation of financial reports. ● Analysing workflow processes and resource structures to identify opportunities for automation and streamlining, which will ultimately result in an increased workforce capacity, a reduction in administration resources, and a cost saving in employment expenses. ● Developing HR and recruitment processes to drive employee engagement and build a diverse and skilled team that aligns with the business's strategic direction. This includes improving communication throughout the company (including disseminating information from management through regular team and staff meetings), adopting employee buy-in to the core values and culture, and operating a flatter management structure to promote communication and the sharing of ideas amongst all employees. ● Implementing a media marketing plan focused on social media, content strategy, target audiences and increased website traffic. Focusing on strengthening the brand, increasing leads and client base, and ensuring an overall more effective use of the marketing budget. Show less

Sydney, Australia

Hurstville

Established a personal training business and studio to provide fitness and lifestyle coaching. This was done whilst maintaining a significant contribution to the café business below. I built the business into a full-time position within six months. I developed the business further until I managed employees and contractors to provide a full-service training studio. I utilised various business development tools, including social media, advertising within the community, client referral systems and… Show more Established a personal training business and studio to provide fitness and lifestyle coaching. This was done whilst maintaining a significant contribution to the café business below. I built the business into a full-time position within six months. I developed the business further until I managed employees and contractors to provide a full-service training studio. I utilised various business development tools, including social media, advertising within the community, client referral systems and customised products and package solutions, and implementing strategies to increase web traffic and our online presence. Show less

Sydney, Australia

Purchased an underperforming gourmet grocer and built a financially successful and reputable café in the southern suburbs of Sydney. ● Built the business from a gourmet grocer to a 30-seat café and grocer whilst increasing the turnover by 300%, ● Adapted to the market's changing needs to maintain our competitive edge whilst always being at the forefront of new trends. As a result, we increased market share despite several new businesses entering the market in the same suburb and… Show more Purchased an underperforming gourmet grocer and built a financially successful and reputable café in the southern suburbs of Sydney. ● Built the business from a gourmet grocer to a 30-seat café and grocer whilst increasing the turnover by 300%, ● Adapted to the market's changing needs to maintain our competitive edge whilst always being at the forefront of new trends. As a result, we increased market share despite several new businesses entering the market in the same suburb and maintained our position as the leading café in the area. ● Implemented business management processes and procedures, such as HR and Financial operations, to ensure the correct structure was in place to accommodate growth. ● Undertook business development to increase customer base. This included facilitating exposure in print media, building a social media profile, and establishing a reward program. ● We integrated our business into the community by contributing to local organisations and leading local events. ● Nominated for café of the year in the local business awards. Show less

Liverpool, United Kingdom

Recruited by a newly established firm to provide leadership and management direction. The key responsibilities included: ● Overseeing all business administration, support functions, and staff coordination to ensure the accomplishment of the strategic goals and objectives of the firm. ● Providing leadership in the promotion of an effective, efficient, and cohesive team approach within the organisation. ● Supervising and conducting performance appraisals of staff… Show more Recruited by a newly established firm to provide leadership and management direction. The key responsibilities included: ● Overseeing all business administration, support functions, and staff coordination to ensure the accomplishment of the strategic goals and objectives of the firm. ● Providing leadership in the promotion of an effective, efficient, and cohesive team approach within the organisation. ● Supervising and conducting performance appraisals of staff, including ongoing management of staff training and development plans. ● Contributing to the continued relevance of the practice’s services through effective consultation with Managing Partner in developing and adhering to the strategic plan. ● Implementing new systems which allowed for financial planning, reporting and analysis. ● Developing and maintaining effective, collaborative partnerships and strategic alliances with key external stakeholders, in particular other service providers, suppliers and government bodies, to optimise the opportunity for resource allocation and enhance the existing services. ● Continued working for this business remotely for one year when I relocated to Australia. Show less

London, United Kingdom

Recruited as a consultant for Elite, my role was to ensure all assigned legal IT software projects were scoped and deployed successfully to clients. Responsibilities included: ● Attending all project-related meetings with other application consultants, project managers, technical teams and clients to provide expertise in determining the appropriate strategy and scope for assigned project. ● Reviewing and documenting client requirements related to system… Show more Recruited as a consultant for Elite, my role was to ensure all assigned legal IT software projects were scoped and deployed successfully to clients. Responsibilities included: ● Attending all project-related meetings with other application consultants, project managers, technical teams and clients to provide expertise in determining the appropriate strategy and scope for assigned project. ● Reviewing and documenting client requirements related to system configuration, data migration and integration into Elite software. ● Ensuring the consulting and training services for all projects were performed within the framework and standards provided in Elite’s project quality model (PQM), including utilization of standard project implementation methodology templates, completion of project documentation including activity recap, issues lists, and status reports, and adhering to project communication plans, escalation procedures, and budget reporting. ● Providing added consulting services, including process design, onsite support, process re-engineering, custom development specifications and related test plans, training, and assistance on custom projects identified by clients. ● Participating in client meetings and providing consulting expertise on projects to address tasks, including developing client training strategies, conducting business requirements analysis, and designing and developing client solutions. ● Work collaboratively across different departments and groups within a matrix organization, with an ability and desire to teach and share knowledge with others clearly and concisely. Show less

Liverpool, United Kingdom

Spin off company founded by myself and the Partners of JST Mackintosh to provide IT consultancy and services to existing SME clients of the legal practice and smaller law firms. Consultancy services included: ● Working with clients, advising them on how to use IT to meet their business objectives or overcome problems, with the aim of improving the structure and efficient use of IT systems within the organisation. ● Providing strategic guidance to clients regarding… Show more Spin off company founded by myself and the Partners of JST Mackintosh to provide IT consultancy and services to existing SME clients of the legal practice and smaller law firms. Consultancy services included: ● Working with clients, advising them on how to use IT to meet their business objectives or overcome problems, with the aim of improving the structure and efficient use of IT systems within the organisation. ● Providing strategic guidance to clients regarding available technology and utilising IT to enable business processes through enhancements in IT. Show less

Liverpool, United Kingdom

Recruited by a new commercial law firm whose vision was to create a 21st-century practice driven by Information Technology. The key responsibility was to oversee the implementation of a complete IT strategy in line with the firm’s business plan and vision. The company grew from approximately 20 employees to 120 employees during my employment. This was achieved through: ● Overseeing all technology operations and evaluating them according to established business goals.… Show more Recruited by a new commercial law firm whose vision was to create a 21st-century practice driven by Information Technology. The key responsibility was to oversee the implementation of a complete IT strategy in line with the firm’s business plan and vision. The company grew from approximately 20 employees to 120 employees during my employment. This was achieved through: ● Overseeing all technology operations and evaluating them according to established business goals. ● Devising and establishing IT policies and systems to support the implementation of strategies set by the management team. ● Analysing the business requirements of all departments to determine their technology needs. ● Accepting all strategic and management responsibility for IT resources. ● Recruiting, training, and managing a team of IT staff. Hiring people with the skills needed to operate and support a wide range of IT resources, including desktop and laptop computers, printers, telephone systems, servers, and networks. ● Aligning IT with business needs, helping the organisation streamline business processes, subsequently improving productivity and increasing competitive advantage. ● Implementing strategic partnerships with other organisations and businesses. ● Having an acute awareness of new applications and trends that had tangible business benefits. Show less

Leeds, United Kingdom

This role required strong communication and influencing skills and the ability to integrate with the client and company at all levels. In addition, a solid understanding of the TFB product range and services was essential to ensure that the technology was applied effectively. Responsibilities included: ● Project management of installations to client sites ranging from 10-500 employees. ● Devising and presenting training courses and materials. ● Delivery of… Show more This role required strong communication and influencing skills and the ability to integrate with the client and company at all levels. In addition, a solid understanding of the TFB product range and services was essential to ensure that the technology was applied effectively. Responsibilities included: ● Project management of installations to client sites ranging from 10-500 employees. ● Devising and presenting training courses and materials. ● Delivery of client-based support. ● Managing client relationships. ● Reviewing, developing, and assessing in-house systems. Show less

Walsall, United Kingdom

Recruited to fulfil a newly created management position within two companies. During the three years within the role, I achieved: ● Development and management of computer systems throughout the two companies. ● Recruitment of key support staff and the subsequent leadership of the cross-functional team of 8 employees. ● The development of best practices in administrative systems, including policy, procedures, and reporting structures to achieve business objectives and customer… Show more Recruited to fulfil a newly created management position within two companies. During the three years within the role, I achieved: ● Development and management of computer systems throughout the two companies. ● Recruitment of key support staff and the subsequent leadership of the cross-functional team of 8 employees. ● The development of best practices in administrative systems, including policy, procedures, and reporting structures to achieve business objectives and customer fulfilment obligations. ● Delivery of all IT-based training across the two companies. Show less

Tamworth, Uk

Key member of a busy production team administering and controlling a computerised production system. Duties included daily updating of the system, administration of shop floor documentation, stock valuations, credit control, job costing, and various other accounts-related tasks. Extensively involved at all levels with the setting up of the above system