Benjamin Harris Email & Phone Number

Chennai, Tn, In

Chennai, Tn, In

Working as Product package consultant, responsible for developing and implementing mandatory travel policies, procedures and service level agreements in coordination with the management. Developed commercial and pragmatic travel strategies for the region in line with the global travel strategy. Maintained successful performance by increasing revenues, controlling expenses and implementing return on investment strategies for the company. Overseen Travel Management functions including all operational issues, SLA’s, management reporting systems, and adherence to policy within limits. Liaise with country contacts and vendors to ensure execution of global travel strategy, in alignment with business & function goals. Develop the annual business plan for the Marketing function with the company's strategy. Lead travel related communication and marketing plans within the region. Coordinated with travel vendors/suppliers to implement Travel Policy rules into selection of travel options. Developed and implemented Travel Supplier relationships and programs ensuring compliance to service level agreements. Developed strong internal working relationships with all departments especially Finance, Marketing, Sales, Purchasing, IT and International locations.

Developed and maintained a high performance team by hiring talent and succession planning, development planning. Involved in various Supply Chain activities including hiring, performance, attendance, leaves of absence, and exit processes. Managed day to day operations and the overall delivery of services to align business needs and Business expectations. Performed Supply Chain duties in support of company functions by coordinating and meeting quarterly/yearly budget meets. Worked on improving IT processes for the transition process of all hard docs to soft documents and maintained digilocker. Handled process and procurement of equipment to ensure the smooth workflow of the Business unit.

Mumbai, Maharashtra, India

Spearheaded a team of 20 staff members to handle Outbound/Inbound Tours and Corporate Tours. Facilitated processes for Forex transactions for corporate international/domestic tickets. Handled MICE International / Domestic tours. Accountable for on-boarding of new partner relationships and management of the roll out of the service to new travellers. Led all aspects of deal execution, including prioritisation of partners, transaction structuring and contract formalisation. Developed market intelligence on competitor, product and services and pricing, abreast with latest trends. Identified and tracked Corporate needs in the market for development of future products targeted at business travellers. Managed processes that lead to a successful customer experience (i.e. leads, prospecting, establishing first contact, meetings, integration and ongoing support & growth). Developed products or packages based on customer segments, market requirements using available business affiliations. Created RFPs for advertising, promotions, media and marketing requirements to evaluate proposals from vendors

Mumbai Area, India

Mumbai, Maharashtra, India

Handling group tours world wide for PAN India

Zurich, Switzerland

Regional Manager South India

Chennai, Tamil Nadu, India

Business Tours , South India

Chennai, Tamil Nadu, India

Pgdttm, Tourism And Travel Services Management

Master Of Business Administration - Mba, Marketing And Finanace

Bachelor Of Arts - Ba, Business/Managerial Economics