Boutique consulting firm providing businesses with strategies for increasing profitability, improving customer experience and maximizing employee development.Author of the book, Turn Big Potential Into Big Results: Proven Strategies For Growing Your Business And Standing Out From The Competition, which lays out practical strategies to help businesses unlock maximum potential for success.

Led and executed strategic planning, operations marketing, customer service, site acquisition and operations for multiple locations. Managed a high-performing team of up to 80 direct and indirect reports."Ben’s management style is distinct and very effective. He has a unique ability to instill confidence in the people he leads and get them to step up to challenges they may have never faced. He does not micromanage and builds a trusting relationship with those he works with, which in turn creates intense loyalty and respect in each direction." Mike Saperstein, Partner at Steve & Kate’s

Directed all business activities—inclusive of strategic planning, operations, customer service, HR and P & L—for 45+ locations generating $35M/year in revenue. This included recruiting, hiring, training, coaching and evaluating a diverse staff of 150 Area Managers, Branch Managers and frontline staff. As a data-driven leader, conducted ongoing market analysis and then executed long-range marketing and sales strategies. Continually recognized for outperforming other divisions in the areas of customer service and excellence.Collaborated with business partners to lead contract negotiations and leases for dozens of new stores/relocations. Used strong relationship management skills to develop meaningful connections with key businesses, resulting in dozens of new, exclusive business partnerships. Developed and executed extensive trainings for both management and frontline staff. Topics spanned customer service, sales and marketing, among other leadership development topics. Ben’s ability to perform at the highest levels and engage his team while running multiple locations was second to none. The trust he 
inspired through honest conversations was admirable, courageous and a large part of his success. The leadership that he modeled
 everyday was an example I used when developing his peers…. The teams he created achieved at the highest levels.
- Jim Wilson, Regional Vice President at Enterprise Holdings Inc.

Led strategic planning and day-to-day operations for 7+ locations, inclusive of administering a multi-million-dollar budget and developing and leading 25+ direct and indirect reports. Developed and managed deep relationships with existing and potential business partners throughout the region in order to strategically grow revenue and profit.Increased area revenue and profits for 4 consecutive years. Successfully introduced and opened 4 new branches, inclusive of market research, competitor analysis, contract negotiation, and staff recruitment and training. During tenure, 6 staff promoted to senior management positions and 20+ staff promoted to management positions. Continually ranked #1 for employee retention & satisfaction.