Benjamin Hetrick Jr Email & Phone Number

Saint Petersburg, Fl, Us

Awarded Construction Manager of the Quarter - Q1, 2023PRIMARY RESPONSIBILITIES:Validate schedule progression and adherence.- Work with team to share feedback and improve planning activities, including, but not limited to: -Vendor coaching and performance feedback through schedule and quality recordables -Design quality, materials management, budget accuracy, and take-off accuracyManage the customer experience throughout the construction process through close of houseCollaborate with trade partners throughout construction process to improve quality and efficiencyBuild sustainable relationships of trust with the homeowner through open and interactive communicationInterface with Sales personnel to manage neighborhood and customer activities and referralsEnsure job sites adhere to company safety and SWPPP standardsAssist in resolving issues/conflicts related to daily construction activities (e.g., vendor contracts, work orders, job progress, design)Authorize payment for materials received and work completedEnsure trade partner work is completed on time and within defined standards for qualityCollaborate with Process Improvement, Resource Planning and Purchasing in construction processesInspect/validate workmanship and product quality to conform to Company standards

Tampa, Fl

• Actively manages all project-level activities with internal and external resources to meet deadlines within budget and within specification throughout entire project duration.• Identified critical issues and formulate action plans with all levels of management, including corporate. Ability to develop and foster a positive work environment at all levels while resolving conflicts using problem resolution skills.• Maintains a proactive internal safety audit program to monitor operational employee work practices and conducts hazard analysis of project operations to ensure compliance with company standards.• Instructs training classes, such as New Hire Orientation, Decision Driving, OSHA 10, and unique utility programs.• Works with personnel to assure safe placement and job assignments while tracking employee development and on the job training to ensure employees are learning the skills to perform the jobs safely and effectively.

Supervised and directed staff (independent contractors) to assure clients are treated promptly and courteously. Utilized all company-training tools to provide agents with training in all aspects of the Real Estate operation. Assisted the management team in maintaining office moral, organization, and productivity. Performed regular administrative tasks including: Auditing paperwork, controlling schedules, and making sure the needs of agents are being met. Investigated, resolved, and responded to client complaints. Attended regularly scheduled company meetings, training sessions, and stayed current with all federal, state and local certifications. Recommended disciplinary action for agents. Other duties as assigned.

Effectively and efficiently performed customer service activities and initiatives such as resolving customer inquiries and issues while maintaining high levels of customer satisfaction consistent with PNC's core values. Trained multiple customers at once on how to use the online banking platform. Elected by management to lead team meetings and be used as example for auditing departments and trainees.

Maintained the highest level of vigilance at the River’s Casino entrance with specific regard to the prevention of underage persons from entering the facility. Ensured the protection of all company assets as well as the safety and welfare of all guests and team members.

Identified and classified counterfeit currency while finding information which lead to a counterfeit suspect's trial. Witnessed many polygraph examinations. Reported directly to multiple Special Agents.