Benjamin Higbee Email & Phone Number

Sandy, Utah, Us

Sandy, Utah, Us

Sandy, Utah, Us

Sandy, Utah, Us

Designed and drove the continued investment of user account lifecycle automation (AccountBot) Moved all source code to scalable source control (TFS/ADO) Implemented continuous integration and continuous delivery (CICD) practices with proper peer review processes Automated “build” and deployment pipelines were created allowing for faster and more controlled deployments Moved AccountBot process engine to Azure Automation costing less than $20 dollars a month and saving $50,000+ dollars per year compared to the previous run engineDeployed Microsoft Teams to all MACU employees Followed change management best practices for deployment, allowing us to find unforeseen issues and address them while our user population was still small. We addressed several roadblocks that had delayed the progress of the rollout, improving user experience. Built an automated process that creates and maintains Dynamic Teams for all MACU Organizations feeding from the HRIS system (WorkDay)Designed and implemented a new AzureAD authentication model following Zero Trust practices Devices may only authenticate to AzureAD if the device and user pass MFA, MAM and/or MDM checks Audited polices in report-only mode to allow for proactive action prior to deployment Deprecated all user legacy authentication methods to AzureAD/Office365 assetsModernized Active Directory Password Polices for all 2600+ MACU employees Implemented AzureAD password protection on-premise, blocking 1200+ weak passwords Automated the entire rollout of this change that occurred over several months Provided subject matter expertise on licensing during MACU’s enterprise agreement(EA) renewal process and license change. Designed and implemented new group-based licensing models, allowing for simplistic management and adaptabilityRebuilt and upgraded Exchange on-premise infrastructure to Exchange 2016 and designed it to be highly available and scalable with MACUs needs

Sandy, Utah, Us

Implemented multi-factor authentication for all eligible employees securing their AzureAD/Office365 account. Automated all user on-boarding and off-boarding life-cycle tasks via PowerShell, Azure Automation and others. Upgraded 2008R2 AD Domain Controller fleet to 2016 with no un-expected downtime. Migrated federated authentication services from Ping Federate and PingOne to Microsoft ADFS and AzureAD.Lead a weekly PowerShell lunch training class for any technology employee wanting to learn PowerShell. Implemented AzureAD machine join techniques and Windows Hello authentication enabling 600+ Windows 10 laptops always on connectivity to company resources.

Global senior technical lead for email End User messaging platform. Designed and provided 3rd tier support for messaging products including mail flow, mailboxes, servers, journaling, client connectivity etc.Design, testing and deployment of 250+ Exchange 2013 mailbox servers to house all Goldman Sachs end user email.Migrated over 45,000 user mailboxes to Exchange 2013 from Exchange 2007 and Exchange 2010.Directed internal review for all software using the Exchange Web Services stack by writing custom PowerShell and C# code to discover all EWS applications in use across 50+ Exchange Client Access Servers.Created and ran PowerShell training for Technology division employees in Salt Lake City to assist in ongoing training efforts.Responded to and troubleshot escalations for Level 3 Windows server and client platform issues.

Responsible for all critical IT applications and systems required to support $30MM in loans to the trucking, equipment finance, and banking industry.Created and deployed an automated loan application and document close program using .Net and ASP.net. Proactively support company telephony requirements and associated functionality, including in-market sales reps, onsite customer service, inbound and outbound call flows.Supported accounting software platforms, Microsoft Windows Server 2003, Exchange 2003 and Live Communications Server 2003.