Benjamin Hirth Email & Phone Number

Chicago, IL, US

Chicago, Illinois, US

Engage with existing members, delivering high-quality customer service and helping them navigate their new health insurance plan. Be the expert on multiple insurance healthcare plans and benefits. Educate members on how to use their insurance plan benefits. Investigate and resolve members issues and escalate in certain cases. Sell or cross-sell additional.

Louisville, Kentucky, US

Help new and existing clients navigate their health insurance needs on multiple levels, offering multiple products in different markets. Master plan presentation skills with all company products to ensure enrollments and retention. Proficient in using all company platforms and applications Partake in weekly QA meetings to keep up with new regulations and.

Chicago, Illinois, US

Educate new and existing clients navigate through health plan options that are on the market place to make sure that the product will meet and exceed their expectations, creating a strong and established book of business. Navigate through all company programs and software while following all regulations and compliancy procedures.

Stockholm, Stockholm County, SE

- Provided excellent customer service via various channels (phone, email, chat)- Train new team members and develop them into online agents - Previous in store knowledge to help find products - Ensure team members are following company policies, logistics and procedures- Resolve IT issues - Place orders for customers in all 50 states. H&M only has one call.

Stockholm, Stockholm County, SE

- Worked both full and part time positions at different locations - Helped open new store locations - Train and track progress of new hires while providing coaching- Process store shipment and track KPI daily for sales goals- Open, close and run the sales floor daily- Float cash register, provide daily count