Benjamin Hogg Email & Phone Number

Lakewood, OH, US

Westlake, Ohio, United States

• Fielded inquiries regarding product, order, and supplier-related questions
• Proactively communicated order updates to Customer Service Department
• Updated and maintained product representation portfolio
• Processed advanced ship notices, order confirmations, and receipts
• Processed and handled material damages, short shipments, and returns while notifying appropriate departments
• Resolved conflicts by assisting team, warehouses, suppliers, sales, and internal departments

Mayfield, Ohio, United States

• Scheduled and created manufacturing orders based on sales forecast
• Fulfilled parts requests for repair based on existing production demand
• Used ERP systems to determine parts availability and location
• Managed repair part usage and investigated inventory inconsistencies
• Performed daily inventory cycle counts
• Picked sub-assembly work orders for production

Solon, Ohio

• Ensured quality of masonry work by observing their work and then comparing it to pre-determined specifications
• When problems occurred, described problem in great detail to boss to determine solution
• Oversaw communication between masons and management in the event of an accident or serious mistake

Walton Hills, Ohio

• Analyzed and interpreted shipping data using excel spreadsheets
• Quoted international freight carriers for overseas shipping
• Made price determinations for various outward shipping companies
• Made recommendation to stop using a long contracted shipping company, which NPK management then followed

Bedford, Ohio

• Demonstrated problem-solving skills by reading and interpreting schematics and the building and installing capacitors in capacitor banks
• Used various types of tools, including drills, saws, and hammers
• Used teamwork skills when moving capacitor banks within the shop
• Efficiently and effectively reported problems made in the building process