Benjamin Holman Email & Phone Number

• Reconfigured and exchanged all of the hardware for the CS/HR server upgrades.• Attended and Graduated from ELA (Emerging Leaders Academy) training.• Working with the ELA coordinators to teach a course on time management and habits.• Assembled PSO backup environment and their VRTX box for their VM environment.• Built the whole hardware side of the exchange environment. (racked the servers, installed all hard drives, built all the raid sets, trouble shot all the problems with the new hardware at CSF and Ellsworth) 24 servers and 24 dense storage devices in total.• Currently participate in 2 on call rotations (Linux Administrator group, ITEP group).

Listed skills include Microsoft Office, Customer Service, Windows, Microsoft Word, and 2 others.

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  It Support Technician Senior

  Kansas University

  Nov 2011 - Present - Lawrence, Kansas

  • In charge of backup and archive for KU. o Backup and restore data for faculty and staffo Troubleshoot and resolve backup failureso Configure and change backup clients that have special parameterso Manage backup hardware, Data Domain 4200 and Dell R730 servero Manage the backup licensingo Develop alerts and basic client configurations using the Python scripting languageo Manage the tape library and all of the tape inventory o Backups come in contact with the entire KU IT environment Mass Storage Devices, VM environment, Linux OS, Windows OS, Networking, Floor Space Planning, Network Operations Center, Application Administrators, Database Administrators, Public Safety Office, Firewalls • Resolve any hardware issues with servers on the data center floor.• New Dell Server Provisioning.o Build Servers in FITC for customers and the Universityo Unbox and stage on provisioning bench in server roomo Set up raid configuration to customers Specso Enable and provision management on server for networko Test all connectivity to management networko If OS being deployed is Linux initiate initial PXE installo Turn over to ITES for OS deploymento Coordinate with the FSP crew to have the servers racked and cabledo Coordinate with app admins to schedule a time to update firmware every 6 months• In charge of server hardware 3rd party contracts.o Adding hardwareo Removing hardwareo Hardware exchanges or swaps on a server• Build and remove QA or DEV servers that are needed for testing.• Attend CRB meeting every week.• Participate and make recommendations in the CMDB group.• Built the data restore workflow and helped design the decommission work flow in service now.

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  Devry

  Network And System Administration/Administrator