Benjamin Howes Email & Phone Number

I am passionate, driven and well organised Individual, currently working for Aldi as Assistant Store Manager. I have a proactive attitude in all I do and consider myself responsible and trustworthy. I have a strong background in Leadership and people Management.Key Skills• Sales Management – Able to drive a team towards Individual and collective KPI’S or Targets.• People Management – Experienced in motivating individuals through detailed coaching session. • Performance Management – Experienced in driving a change in performance and behaviors of staff through detailed Performance plan, observations and regular 1-2-1 meetings. • Case/ Disciplinary Management – Lead company investigations and Disciplinary meetings in line with companies Code of Conduct and Sales Compliance Regulations.• Store Recruitment – Experienced at conducting face to face interviews• Created a high store standards and sales Compliance culture within the teams I have led. • Responsible for Store Operations such as, Stock Management, Health & Safety, Loss Prevention, Cash management.• Sales Effectiveness by Role Modelling and demonstrating best in class sales behaviors alongside closing styles and customers types.• Assisting sale by always being ready to step in if a member of the team is struggling with challenging customers or failing to handle the situation in the right way. I have a background in coaching and leadership with all ages and skill sets, which has developed strong communication skills along with problem solving and the ability to adapt to situations quickly.

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  Colchester Institute

  Distinction *