Benjamin Hull Email & Phone Number

Mentor, Oh

Responsible for the prompt and polite handling of Customer concerns via phone, email or fax throughout the day, including but not limited to: placing orders, dispatching a technician for on-site service of STERIS equipment, order management, urgent order handling, and inter-department transfers.All calls may be in French or English, as the Customer prefers. If a French-Canadian Customer has business with a strictly English-speaking department, such as Accounts Payable or Technical… Show more Responsible for the prompt and polite handling of Customer concerns via phone, email or fax throughout the day, including but not limited to: placing orders, dispatching a technician for on-site service of STERIS equipment, order management, urgent order handling, and inter-department transfers.All calls may be in French or English, as the Customer prefers. If a French-Canadian Customer has business with a strictly English-speaking department, such as Accounts Payable or Technical Support, bilingual Customer Service representatives must be prepared to translate or interpret all communications as needed.Supervisor evaluations of recorded calls, performed throughout the month, ensure a constant high level of service. Thanks to continued excellence and prior teaching experience, I have mentored several newly-hired Customer Service representatives since February 2015. Show less

Bowling Green, Oh

Responsible for the day-to-day operation of a 102-level semester-long French class composed primarily of first- and second-year undergraduates. Duties included lesson planning, student conferencing, formative and summative assessment and personal study in effective language education methods.

Master'S Degree, French

Bachelor'S Degree, French