Benjamin Adam Email & Phone Number

Washington, Dc, Us

Mainz, Rhineland-Palatinate, De

-Perform system administration of laboratory software and systems, user account management, licensing management and renewal, and technical support in GxP and RND environments.-Developing and implementing software solutions to improve lab operations and data management.-Maintaining and troubleshooting lab information systems (LIS) and laboratory management systems (LMS) to ensure smooth workflow.-Ensuring compliance with industry standards and regulations for data integrity and security.-Collaborating with lab personnel to understand their IT needs and provide technical support.-Training staff on new IT systems and protocols.-Managing data from lab instruments and ensuring its proper integration into the company’s data systems.-Overseeing the installation and maintenance of lab equipment and software.-Conducting regular system audits to ensure accuracy and efficiency.-Use the ServiceNow IT helpdesk system to track helpdesk calls and/or escalate issues when necessary.-Document relevant information to keep laboratory systems in a maintainable and recoverable state -Actively respond to incidents and requests for all laboratory software and systems.-Partner with instrument vendors on system requirements, setup, and configuration for new systems as well troubleshooting, upgrades, data migration, and decommissioning.-Work with IT Operations and End User Services to install, configure, test, maintain, and troubleshoot workstation hardware and software.-Work with IT Operations and Network team to connect Mfg/laboratory instruments and other equipment to the laboratory network-Work closely with functional groups (Research/PD/AD/QC/Clinical Mfg) to support computer systems and solutions for equipment-Provide support for 2024 Gaithersburg expansion and equipment relocation/reconnection activities, including transition to new buildings and during/following construction activities.

Cambridge, Cambridgeshire, Gb

-Ensure that clinical trials are conducted in compliance with regulatory requirements and industry standards.-Reviewing and approving study protocols, case report forms, informed consent forms, Business Requests (BR), User Acceptance Testing (UAT), Validation Plans (VP), Validation Reports (VR), Test Issue and Resolution Logs (TIRL), and Functional Risk Assessments (FRA)-Provide guidance on the design, implementation, and monitoring of clinical trials to ensure that they are conducted ethically, safely, and with high quality-Equipment and Software Validation (Biologics)-Prepared and Executed Validation Master Plan (VMP)-Create, review and approve validation protocols and reports (SOPs, IOQs, PQs, revalidation protocols)-Manage the Data Integrity (DI) project site-wide, review and approve DI and Risk Impact Determination (RID) Assessments -Quality Systems (Deviation, Change Control, CAPA, Risk, Mitigation)-Supported AstraZeneca’s Audit and Inspection Program-Assist in the qualification of utilities USP water, and Hot and Cold Water for Injection (WFI) loops-Assist the automation team in the upgrade of the PCS system-Assist the facilities team in the upgrade of the Building Management System (BMS)-Assist IT with multiple infrastructure upgrades and uplift projects-Assist High Containment Suite and validation teams with Environmental Monitoring Performance Qualification (EMPQ) for Ventilated Enclosures (VEs)-Maintain an up-to-date knowledge of understanding and application of Current GMPs and regulatory requirements (validation, data integrity, 21 CFR Part 11)-Perform QCM Gap assessments to align local procedures to global AZ standards-Lead and Participate in Level 0 Problem-Solving and Root Cause Analysis activities-Experience with Lab Instruments Qualification/Validation, Equipment Validation/Qualification, and Facilities Validation/Qualification -Provided effective technical reviews and strong technical writing skills

Fremont, Ca, Us

-Installation, maintenance, troubleshoot, and repair of BD and Cytek medical research devices (flow cytometer analyzers and sorters)-Generated engineering documents to update part specification in accordance with manufacturing requirements-Developed creative and time-saving testing and troubleshooting methods-Worked with other team members to create continuous improvement of products and services-Identify customer needs and contribute to improvements in Cytek products.-Provided repair assistance on "difficult to repair" issues to improve customer satisfaction and Fix it Right the First Time performance-Provided timely, detailed, and accurate reports on service work performed, product performance, and warranty liabilities to company expense and time allocation-Developed, maintained and improved relationships with the customer by providing expert advice and acting as a specialist resource-Continually developed effective troubleshooting methods in providing daily assistance to customers and associates-Provided clear feedback to management for capturing improvement opportunities-Assisted in the development and improvement of service processes and information-Created and implemented maintenance program to maintain operational efficiencies and reduced downtime.-Checked team member performance and quality of work against established standards-Identified problems and recorded the solutions for reference purposes.-Complete all Business related transactions to include Field Service Reports, InstrumentQualification Reports, Parts Return Tags, and Travel Expenses in a timely manner with highaccuracy

San Ramon, Ca, Us

● Manage and monitor Chevron sites around the world● Reports of any system faults to appropriate personnel to expedite repair● Document processes meeting Chevron corporate compliance requirements● Access management in 34 countries● SmartBadge requests and badge management for the corporation● Facility Monitoring through management of 2,500 security cameras around the world● Facility Voice Recording, Security Threat Inventory, Facility Master Data Management● Facility and Real Estate Service Requests and Move Requests

San Ramon, Ca, Us

● Coordinated with Chevron Corporate Emergency Response Staff on serious incidents● Responded to emergencies related to Chevron ships, tankers, gas stations, rail cars and trucks● Communicated issues to the appropriate Corporate and Operating Company Staff● Effective management of incidents company-wide.● Spearheaded issue resolution by reporting serious incidents to Chevron and recommending a path forward for complicated issues

Cairo, Cairo, Eg

● Completed basic project development tasks (verify specifications, validate equipment, project and progress reports).● Assisted project engineers and the project manager in modifying existing engineering drawings.● Compiled and analyzed test data and summarized performances under various test conditions.● Identified areas of improvement and suggested solutions.

Bachelor’S Degree, Mechanical Engineering

Associate’S Degree, Engineering Science (Ases)