Member of the Senior Leadership Team and strategic lead for Advice and Guidance, Recruitment, Admissions and Enrolment, Student Support including welfare and Safeguarding/Prevent, Student Engagement / Student Voice, Student Finance, Learning Resource Centre and ILT, Enrichment and cross-college tutorial, and Work Experience.Personal Development, Behaviour and Welfare lead with experience of facilitating successful outcomes through regulatory inspection including Ofsted and QAAResponsible for redesigning and implementing cross-college recruitment and admissions processes leading to process, staff and experience efficiency. Strong data management and analysis skills enabling clear measures of service impact to be identified and KPI performance reported.Acted as change management facilitator supporting cross-college teams to critically evaluate and improve their service performance and respond to the challenging Further Education landscape.

• Responsible for supporting the development of IT infrastructure within the Quality Team, working on specific projects including electronic Individual Learning Plan and Moodle• Designed value added data and reporting methodology supporting performance analysis of curriculum delivery and development of cross-college KPI• Liaised with key stakeholders to develop comprehensive requirements brief• Facilitated focus groups to test functionality and document testing outcomes against desired outcomes• Worked in a mentoring / coaching capacity to support College staff to develop their knowledge and understanding of basic and complex IT solutions• Produced weekly project reports outlining progress against deliverable outcomes

A member of the Senior Management Team supporting a range of curriculum managers and business support service managers. Responsible for managing a number of cross college functions including Safeguarding, Financial Support, Learner Mentoring & Counselling, Learner Voice, Retention and Progression, and Additional Learning SupportUtilised systems analysis and development skills to develop a number of new systems improving both the integrity of data as well as the efficiency of well established processes. System developments include design and build of new systems to manage Self Assessment Review / Quality Improvement and Development Action Plan, Welfare & Safeguarding, Financial Support, Attendance and Group Tracking (including electronic registers and At Risk tracking), Curriculum Quality Assurance.Acted as a mentor and critical friend to developing managers to support their progression and personal development.

Managed learner services team of 15 staff focussing on cross college functions including:- Information, Advice and Guidance- Mentoring and Counselling services- Financial Support- Home to College Transport- Safeguarding- Cross-college Tutorial mechanism- Self Assessment ReviewsResponsible for developing in-house systems and databases to secure improvements in data integrity and consistency