Design, construction, deployment, and management of essential machine learning data products (NLP, Survival Analysis, assorted ML techniques as appropriate) that drive the evolution of a net new data and construction management platform. Design and deployment net-new internal data platform including, but not limited to, infrastructure for ETL / ELT, data quality, orchestration, BI solutions, security design, etc.

Green-feld data warehouse & lake design for endpoint detection response (EDR) product. Close collaboration with security, engineering, analytics, and other stakeholders to deliver architecture enabling scaling two orders of magnitude in as many years (100x growth in data volume). Deploy and administer / manage appropriate BI, documentation, governance, etc. Defne best practices and lead eforts to integrate siloed data systems.

Data modeling and pipeline deployment in coordination with data science & analytics teams to drive wide-ranging use cases. Process and security design to ensure appropriate access controls. Data governance, documentation of lineage / provenance, and design / deployment of rigorous data quality checks. Deployment & configuration of enterprise data catalog. BI administration. Relentless focus on user success for all internal data products.

Cross functional collaboration with all marketing functions to analyze complex and unstructured data across a variety of systems and business units. Implementation of scalable and robust frameworks for ROI, CLV, and cross-channel customer attribution. Analytics lead for website experimentation and thought partner for other testing initiatives. Responsible for design and maintenance of data pipelines for internal BI tools serving 500+ users in production.

Analysis and implementation of machine learning / predictive analytics to promote and enable a data driven basis for marketing interventions specific to the JetBlue network. Works cross-functionally with Revenue Management, Marketing, and Route Planning to algorithmically identify key opportunities for targeted promotions through available marketing channels. Creation of self-service insights for pertinent stakeholders across teams in order to expedite creative marketing work. Implementation of forecasting modeling framework to proactively enable rapid identification of distressed markets in support of strategic allocation of organization resources. Development of a flexible and scalable analysis framework to quantify the ROI for marketing interventions using causal impact analysis in addition to other internal KPIs. Contextualizes insights for non-technical audiences in a high-visibility environment with reporting communicated to the director level.

Analysis of enterprise related data systems. Interprets and designs statistical models to research problems and questions posed by business stakeholders. Maintenance of local databases. Improves how the business effectively uses data to make sound, data-driven decisions. Works with cross function groups outside of IT Data Services. Supports company-wide initiatives. Extracts, models, analyzes, and summarizes large volumes of data spanning inventory, reservation, pricing, and other datasets. Identifies patterns and opportunities in data using pattern recognition, cluster analysis, and other machine learning algorithms. Builds decision support tools for users and develops system performance dashboards.

Developed and evolved Algorithms, Components, and Services that met the needs of school’s Personalized Learning platform. Designed and developed high quality improvements for existing product portfolio. Designed and developed solutions to be added into the product portfolio. Diagnosed and fixed issues in development and production environments. Contributed creative and innovative ideas to help shape future products. Helped maintain production code including on call assistance during after hour emergencies.

Teaching a required language lab section two hours each week, creating assessment material, and developing engaging pedagogical materials in support of a variety of German language courses.