As Director of Cyber Security and Compliance I am responsible for leading the development, implementation, and management of an enterprise-wide cybersecurity program that ensures the confidentiality, integrity, and availability of the organization's information assets. I work closely with cross-functional teams to ensure the organization is in compliance with all applicable security regulations and standards.Key Responsibilities:• Communicate new security threats to the IT and Marketing departments within TeamCTS.• Conduct cybersecurity training for staff to strengthen their knowledge of security fundamentals.• Recognize and capitalize on opportunities for CTS's growth in the CyberSecurity and Compliance landscape.• Guide customers in enhancing their security and compliance measures.• Execute compliance software scans for clients and provide guidance on compliance steps.• Stay current with the latest versions and certifications for company tools and applications.• Proactively maintain and refine client security infrastructure.• Plan, manage, and execute assigned project tasks efficiently.• Foster strong customer and user satisfaction and relationships.• Organize and maintain project files and documentation.• Support staff training, mentorship, and professional development.• Collaborate with and advise clients, consultants, and contractors, attending meetings as necessary.• Complete additional duties and responsibilities as assigned by the IT Director.• Implement and promote CTS policies, procedures, and core values.• Prepared, executed, and reported on audit of subset of NIST SP 800-53 cybersecurity controls to include interview, document review, and testing of systems to support compliance audit activities.• Knowledgeable on NIST Cybersecurity Framework and how the Identify, Protect, Detect, Respond, and Recover categories comprise and facilitate an information security program

In my role as IT Director and Support Specialist, I excelled in providing exceptional end-user support to a team of 200+ employees, resolving technical issues with speed and efficacy. I designed and deployed networks for 300+ users in a retirement community, incorporating the installation, configuration, and maintenance of IP-based security camera systems for comprehensive safety.I was instrumental in web server administration and optimization, managing over 20 website servers for peak performance. My proficiency in Audio/Visual support ensured seamless operations even during team absences. Additionally, I designed and maintained a complex WAN, with VPN, VLAN, and wireless broadband connections across various sites.I developed and managed a VoIP infrastructure across seven sites, serving 700+ users, thereby ensuring smooth communication. I used my drone piloting skills to support marketing efforts by capturing compelling aerial footage. To ensure data integrity, I implemented a redundant backup solution for crucial files. I leveraged my Linux expertise to develop servers for network monitoring, file storage, and internet content management.In summary, my record is one of exceptional technical support, robust network design and implementation, and using advanced technologies to boost operational efficiency.