• Built and led the enterprise data analytics, engineering, operations and governance capability in Australia’s largest transport infrastructure program, directly reporting to the CIO• Delivered the Enterprise Data Strategy, co-developed the Digital Twin Strategy, and implemented a comprehensive digital and data roadmap, aligning initiatives with organisational goals• Established and led cross-functional product teams across data platform, data governance, data engineering, and analytics, fostering collaboration and efficiency• Designed and implemented enterprise data platform leveraging Azure, PowerBI, and Databricks, enabling self-service BI, advanced analytics, and integration of critical datasets• Developed geospatial dashboards, advanced analytics solutions, and a GenAI copilot, driving productivity and actionable insights to stakeholders• Developed enterprise data governance framework aligned with Australian Privacy Principles, strengthening the protection, security, and quality of critical data assets• Launched data governance and quality platform with intelligent cataloguing capabilities, improving data quality, discoverability, and shareability across the organisation• Established agile standards, controls, and frameworks to improve project delivery efficiency and scalability• Secured and managed vendor partnerships, delivering innovative solutions aligned with strategic goals• Founded the Data & AI Community to promote a data-driven culture and ethical AI awareness across the organisation• Presented thought leadership on data, analytics, and AI at internal and industry events

• Developed the Group Data Strategy for Hipages, a cloud native marketplace platform connecting tradespeople to homeowners • Led the enterprise data science, analytics, and data engineering teams, reporting to the CTO• Managed the AWS data platform, data pipelines and Lakehouse • Delivered machine learning (ML) model to predict customer propensity to churn

• Developed BI reports that enhanced decision making in youth support services• Migrated on-prem data collection application to Azure cloud

Relocation from London to Sydney via Italy and Greece

• Developed the Enterprise Data Strategy for UCL, an elite university that ranks in the global top 10• Led the enterprise data capability, including data engineering, architecture, business intelligence and agile delivery functions • Responsible for data, information management and quality of institutional data sets, achieving compliance with GDPR• Established and supported the AWS data platform, data lake, warehouse (Snowflake) and self-service BI • Enabled thousands of university personnel with BI dashboards, reports and decision-making tools • Leveraged offshore services to operate, support and maintain critical systems• Leveraged IoT data and AI/ML to optimise room booking, reducing annual estate cost• Leveraged lean principles to re-engineer work demand process, yielding improvement in delivery time

• Responsible for the data and information management of the Harrods data estate• Led a team of database engineers, enhancing technical capabilities and aligning efforts with broader organisational goals, significantly boosting productivity• Led cloud transformation to Azure for databases and digital application estate, ensuring 24/7 management, GDPR and PCI/DSS compliance, which reduced regulatory risk• Optimised deployment processes using Lean, DevOps, CI/CD and automated testing, improving time to value• Established offshore managed services to scale operation, maintenance and support of the data estate

• Built ETL pipelines to feed the enterprise data warehouse, enabling insights on rewards customers• Developed & supported marketing campaigns algorithms using CRM data• Developed a streamlined central management system, automating routine maintenance activities • Developed data estate performance dashboard, enhancing risk visibility and enabling better decision making

Relocation from Sydney to London via Southeast Asia

• Designed, enhanced and maintained live database clusters and development environments for the statewide patient billing program• Led data migration project to unify patient billing information across NSW Health• Responsible for the protection and management of sensitive patient billing information

• Developed, consolidated and streamlined 100’s of reports and dashboards for over 100,000 healthcare professionals, reducing duplication and maintenance overhead • Visualised patient, facility, and epidemiology information to increase data driven decision making across NSW health

• Created data apps, business intelligence reporting, and risk analysis to enhance clinical and strategic decision making for primary healthcare facilities across Sydney• Responsible for the data management and protection of critical and highly sensitive health records and data sets