• Assess data, test data, document findings and communicate with data designer, conversion, and IT teams.• Support value stream to analyze data and migrate to a new system.• Develop rules, run SQL queries, view results, investigate any data error counts, and proactively work with developers to correct data problems.• Maintain documents to support data quality analysis and any data problems.

Lead development and design of team portal site. Provide support and training on sustaining the portal. Prepared KT documentation, submitting project deliverables, and ensuring adherence to quality standards.

Maintain records of daily communications, problems and remedial actions taken, or installation activities. Set up equipment for employee and student use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems within 48 hours. Enter commands and observe system functioning to verify correct operations and detect errors. Provide 25+ customers with support through emails and phone communication daily.

Developed Work Intake Form using Flutter and PowerApps to facilities communication from clients. Built team site page allowing team to be easily attained. Collaborated, created report on increasing system availability, and presented to executives leaders.