Benjamin Kann Email & Phone Number

San Francisco, California, United States

• Created an airport and FBO pricing module for the automated and accurate quoting of on-demand flights across 3,000 airports in the USEstablish and maintain relationships with FBOs and airport operators to ensure.
• Developed a predictive model for calculating 300K+ airport price points based on aircraft specs
• Implemented JetInsight’s baseline flight safety standards based on aircraft performance for 120+ aircraft types and operational data from organizations including the FAA and ICAO
• Laid the groundwork for integrations with DHS (TSA) and CBP

Portsmouth, NH

• Trained 50+ Part 135 aircraft operators and onboarded over 300 marketplace aircraft
• Sourced executive jets and turboprop aircraft for all incoming charter trip requests on behalf of SimpleCharters’ sales team.
• Managed aircraft performance parameters to ensure flight safety and FAA Part 135 compliance on 15,000+ successful flights
• Developed quote calibration framework for pricing 120+ aircraft types around the world
• Supervised content marketing and sales strategy

San Francisco

• Founded and lead the customer success team
• Managed the end-to-end customer experience across multiple stake holders including consumers, gift recipients, vendors, partners, and shipping providers
• Analyzed and reported customer satisfaction metrics to drive product feature prioritization
• Decreased supply chain costs by 30% through creating partnerships with Wantful’s network of 600 vendors and suppliers, and optimization of shipping services

Emeryville, CA

• Managed and triaged all inbound customer support issues
• Developed key relationships with artist and distributor accounts
• Oversaw daily order processing and fulfillment (30K a month)
• Progression through operations associate, customer service associate

Associate Of Arts And Sciences - Aas, Major: Aviation Business Administration, Minor: Airport Management, 3.91

Private Pilots License

Attending this FAA approved Part 141 pilot training center, currently completing my VFR certificate, working towards a Commercial Pilots.