Benjamin Kaplan, Mba Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Stony Brook, Ny, Us

I lead a team of several analysts to provide expertise as it relates to the cardiology service line at Stony Brook Medicine. The focus of our team is on the specific technical nature of cardiology workflows, applications and clinical modalities and translating the needs of our clients into optimal technical solutions. Tasks/Themes:• Oversight and Alignment. Oversees and aligns department efforts with competing priorities, including projects, initiatives, optimizations and production support.• Relationships. Promotes Cardiology IT as a resource to translate client requirements into technical solutions and technical requirements, constraints and challenges into acceptable client solutions.• Expertise. Advises and recommends best practices and plans to executive leadership as they relate to cardiology workflows, applications and clinical modalities. • Capital Planning. Develops and refines capital budget as it relates to planning for cardiology related systems, projects and initiatives.• Vision. Developed a shared department vision, gaining buy-in from staff, including pillars of consistency, integration and accessibility, used to guide internal decision making and perspective as it relates to projects, initiatives, optimizations and production support.• Planning and Resourcing. Manages the department resources as they relate to short term, medium term and long term planning with consideration for projects, initiatives, optimizations and production support. • Culture. Promotes a culture of collaboration and shared ownership to achieve synergy among Cardiology IT staff.• Staff Development. Promotes professional development among staff through empowerment and ownership while assisting with the refinement of hard and soft skills.• Staff Management. Manages Cardiology IT staff as it relates to performance, behavior as well as time and attendance.• This position includes the above duties as well as all tasks assigned to Senior Programmer/Analyst - Cardiology IT.

Stony Brook, Ny, Us

• Provides operational support and recommendations to the Heart Institute.• Engages in the evaluation of technology solutions to meet the needs of the Heart Institute. • Engages in workflow analysis, process mapping, process improvement and optimization for technology-based solutions.• Engages in data analytics, using tools including SQL Server Management Studio, Crystal Reports, Tableau and Surgical Profitability Compass.• Serves as project lead for all cardiology related projects, managing stakeholder needs and communications.• Organizes and leads cross-functional teams in the Heart Institute in accomplishing tasks and initiatives.• Responsible for overall department effectiveness by managing staff and resources for daily tasks, department initiatives and organizational projects.• Interacts with users and other departments at all levels across the organization to ensure their needs are being met as they relate to the Heart Institute. • Performs analysis and composes reports with findings and recommendations to leadership. • Serves as subject matter expert for all cardiology-related technology solutions, integrations and how they relate to operations, workflow and overall impact to the service line. • This position includes the above tasks as well as all tasks assigned to the Lead Programmer/Analyst – Cardiology IT.Notable Accomplishments/Projects:• Implementation of redesigned charge description master process for invasive cardiology, identifying revenue opportunities and remediating sources of revenue loss.• Implementation of redesigned workflow for outpatient device interrogation, reducing billing errors.• System implementations of GE Centricity Cardiology Workflow, Surgical Profitability Compass.• System upgrades to Siemens Syngo Dynamics, GE MUSE, and GE CardioLab.• Implementation of PDF results to the EMR for echocardiography, in progress.

Stony Brook, Ny, Us

• Information technology administrator for hospital and ambulatory clinical systems for cardiology service lines, including cardiac cath, cardiac EP, echo, EKG, stress testing, nuclear, etc.o Administered the infrastructure, security, integration and application configurations required to support these service lines and meet organizational and industry standards.• Information technology administrator for cardiology modalities, including hemodynamic monitoring, EP recording, fluoroscopy, ultrasound, EKG acquisition systems.• Performed report design for clinical reporting systems for cardiology service lines.• Performed staff training as it relates to system implementations, upgrades, and workflow and process changes.• Served as project lead for all cardiology related projects, managing stakeholder needs and communications.• Engaged in workflow analysis, process improvement and optimization for technology-based solutions.• Developed documentation including training protocols, instructions and competency forms for use by a variety of audiences, including administration, clinicians, end-users and technical audiences. • Engaged in inventory management for over 500+ endpoint devices and 100+ clinical modalities across hospital and ambulatory locations.• Provided IT support for desktops, applications, modalities, workflow and any other issue presented by the Heart Institute.Notable Accomplishments/Projects:• Implementation of redesigned clinical reporting templates for cardiac cath, improving data collection and reducing errors by 90%.• Integration of cardiac catheterization lab at SBSH with SBUH.• Integration of PDF results to the EMR for cardiac cath, EKG, eliminating paper-based workflow.• Integration of electrocardiography system at Southampton Hospital.• Implementation of Medtronic PaceArt Optima and WelchAllyn Connex.• System upgrades to Siemens Syngo Dynamics, Siemens Sensis, and GE DMS.

New Hyde Park, New York, Us

• Served as technical project lead for urology practice relocations, performing infrastructure evaluations and workflow analysis, coordinating all aspects of the relocations with stakeholders.• Provided IT support for technical issues reported by users both remotely and on-site including desktops, laptops, scanners, printers, time clocks, servers and network appliances.• Performed routine system and application updates to workstation.• Managed user accounts in various databases and applications.• Actively monitored 500+ desktops, 250+ printers, 50+ data circuits across the organization, troubleshooting and resolving issues with vendors and ISPs as needed.• Developed documentation including training protocols, instructions and competency forms for use by a variety of audiences, including clinicians, end-users and technical audiences.Notable Accomplishments/Projects:• Relocation of seven urology practices.• Implementation of Siemens Status+ urinalysis modalities, ContextMedia television and SmartBoard integration.• Implementation of physical security measurements across all urology practices.• Cost-savings for urology practices by migrating printing needs to contracted vendor.

Master Of Business Administration - Mba

Advanced Certificate In Health Care Management

Bachelor Of Science (B.S.), Information Systems

Associate Of Arts (A.A.), Liberal Arts & Sciences