Benjamin Kavalec Email & Phone Number

Middleburg Heights, Ohio, United States

• Manage relationship and maintain partnership with client, an international molecular diagnostic independent laboratoryo Manage client setup customization, application training/support, and SOP maintenanceo Coordinate with internal system development team to implement interface updates (HL7)o Actively manage the accounts receivables, maximize reimbursement, and perform financial and operational analysis for client consumptiono Responsible for one direct report specializing in project management• Extensive use of Microsoft Office, including proficiency in Excel and Accesso Completed high-profile development of third-party payment report to the Center of Medicare and Medicaid Serviceso Wrote scripts in SSMS and generated comprehensive reporting for ad hoc client requests

Cleveland/Akron, Ohio Area

PROJECT MANAGER• Member of client service team servicing one of the company’s highest revenue generating clientso Guided operations activities during growth period resulting in year over year earning growth of 88% through project management development, execution, and evaluationo Developed, tested, and managed new process implementation, including custom reports to monitor roll-out progression MANAGEMENT IN TRAINING• Completed 1.5 year training program aimed at attaining knowledge of product suite • Exposure of all business units including production, quality assurance, client services, and EDI• Participated in special projects and internal meetings as needed

Cleveland/Akron, Ohio Area

LABORATORY TECHNICIAN• Processed food samples for presence of pathogenic bacteria• Read, recorded, and analyzed data regarding the safety of the samples• Media preparation and all other basic laboratory duties

Houston, Tx

• Assistant at Scott Egan’s Ecology and Evolutionary Biology laboratory• Researched prevalence of oak tree galls and subsequent insect emergence• Generated a research review paper at the conclusion of the experiment

Houston, Tx

• Coordinated team trips for the 2013 Rice University Varsity Baseball Team• Filmed game tape, maintained home stadium, and prepared uniforms• Worked as a full-time employee during the 2013 season

Cleveland, Oh

• Summer intern at Dr. John Letterio’s Pediatric Oncology Research Laboratory• Learned wide range of molecular biology approaches in professional laboratory setting• Worked as a full-time employee for a total of six months

Ba, Biological Sciences

Education record