- Provides perceptive and positive customer service and experience according to company values. - Generates returning customers and develops name-basis rapport with store regulars.- Maintaining a 70% email recapture rate, surpassing commission expectations and averages.- Ensures polished retail front and timely execution of operational procedures. Also engages in collaborative strategic planning and thinking with the team to create further efficiencies and operational improvements.- Acts as the team’s go-to resource for store leadership, SAP, and culinary advisory.- Organizes and maintains inventory, deliveries, and product storage.- Special IT projects as needed, including repairs on computers and door access panels.

- Independently managed three food stations with minimal to no supervision and produced 60-100 dishes per hour of service.- Learned and executed over 100 recipes according to high quality standards.- Trained new hires on restaurant recipe specification standards.- Collaborated with the team to increase recipe preparation efficiency and ticket times.- Provided regular coverage and support to kitchen management.- Took initiative to increase and expand my culinary skill sets and recipe knowledge base.

- Served as a Line Cook for an upscale, fast-paced scratch kitchen.- Responsible for learning and executing various kitchen stations, including sauté, grill, oven, and flat-top.- Trained team members on specials.- Supported the Head Chef with initiatives such as inventory and prep work.- Served as expo and managed cold food displays during events.- Ensured health inspection readiness and compliance.- Provided station coverage in the event of employee absence.- Special projects as needed, including handiwork.

- Managed front of house customer service, prepared daily ingredients, and prepared handmade pizzas.- Executed inventory maintenance paperwork.- Maintained a high level of cleanliness throughout the establishment.- Ran inventory-related errands between Gilmore Collection franchises.- Conducted food delivery services according to quality, health, and time management standards.

- Produced custom order pizzas, proactively prepared ingredients, and provided consistent customer service.- Completed supervisory paperwork, including inventory listings and employee timesheets.- Built relationships with local businesses to increase brand awareness and customer base.- Provided cash handling and bookkeeping services, including bank related errands.- Monitored food temperatures consistently throughout the day to maintain health and safety standards.- Provided coverage for team members when needed.

- Served on the factory's posterboard and custom insulation production line.- Provided printing press-specific quality control services.- Documented machinery errors and repair needs.- Adjusted machines to reduce waste and maintain deadlines.- Maintained health and safety standards for handling waste.- Provided coverage for team members when needed.

- Loaded and packed highest-volume trailers at a 3:1 rate.- Provided support to other trailers as needed.- Maintained health and safety standards.