Ben Kerner Email & Phone Number

Memphis, Tn, Us

Memphis, Tn, Us

• Developed and deployed a k means clustering model used for territory optimization of all US segmented FedEx customers.• Designed and implemented a call suggestion model for FedEx account representatives that provides the best opportunity for each customer. • Maintained existing machine learning models and reports while also improving performance and automating execution.

San Antonio, Texas, Us

• Utilized predictive analytics to model a more efficient procedure for call classification coming in contact centers.• Built fully autonomous dashboards using Tableau which provided critical reporting of regulatory financial performance for the business.• Presented key findings from analysis to high level executives within Omnichannel to help instigate change.

Washington, District Of Columbia, Us

• Analyzed inpatient and outpatient Medicare data sets for medical device companies to show utilization of certain ICD10/CPT codes.• Modeled impact of CMS payment rates for clients using various regression techniques.

Memphis, Tn, Us

• Automated day-to-day business processes using SAS to improve efficiency and cut down on manual work within the team.• Built queries using SQL (Oracle and Teradata) to pull customer related data used for analysis.• Constructed and executed korn shell scripts of SAS programs in Unix environment.

Greensboro, Nc, Us

Held office hours and tutoring sessions for 300 level microeconomics courses. Graded assignments and updated answer keys for professor Dr. Holland.

Greensboro, Nc, Us

Assisted associate professor Dr. Andersen in his research within the health industry. Primary roles included: data mining through NIS data sets, regression modeling, and literature review. Most of my work was done within the SAS program.

Instructed athletes on the biomechanics of various baseball movements. I also collected and analyzed data on athlets. I also assisted in the day-to-day operations of the facility, both opening and closing. I dealt with clients in person and over the phone and assisted in selling various products that were offered.

Master Of Arts - Ma, Applied Economics

Bachelor Of Arts - Ba, Economics