Benjamin Kho Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Malaysia

• Achieved GS Rooker Silver Award – RM 10,000 target per month• Prepared suitable proposal by customer need• Analyzed competitor market information• Developed strong relationship with banker and customer • Monitoring with solicitor for documentation signing • Created social media strategies including budget planning, content ideation, and implementation schedules

Malaysia

• Handled Asian Pacific customer’s statement of account, billing and resolved payment disputes • Analyzed Finance and Tax policy of each country and provided solution for customer• Ensured timely response and resolves customers concern within stipulated SLA (Service Level Agreement) • Documented all enquiries and actions taken to ensure resolution• Achieved customer-satisfaction level by following up closely with customer needs• Developed strong relationship with front-line staff to aid and enhance customer’s experience

Malaysia

• Grew and developed South Pacific market• Identified and acquired new business opportunities, grew and retained profitable customer relationships to achieve sales target• Executed effective selling process by providing premier solution to meet customers’ shipping needs including pricing contract negotiations• Coordinated with shipper and local forwarder for import and export shipment• Prepared shipment documentation such as Bill of Lading, custom clearance documents & sending pre-alerts to agents