I oversee comprehensive marketing strategies, including website management, advertising, and social media campaigns. I ensure the efficiency of IT systems, handling company email, software, hardware, and more. Additionally, I manage HR processes, assist with finance management, and drive the scaling of business operations through SOPs, automations, and system optimizations.

• Utilized expertise as an IT and Automation Specialist to design and implement operational and marketing automations using tools such as Zapier, GoHighLevel, and Pipedream, resulting in streamlined processes and increased efficiency.• Served as a technical troubleshooter, identifying and resolving issues related to automation workflows and the software stack, ensuring seamless operation and minimizing downtime for critical systems.• Demonstrated proficiency in account management, setting up new accounts and configuring user permissions to align with specific roles and responsibilities, enhancing data security and access control measures. Additionally, proficiently modified existing accounts to accommodate changing user requirements.

• Leveraged strong interpersonal and communication skills as a Sales Associate to effectively assist customers in selecting recreational vehicles tailored to their specific needs, demonstrating an ability to understand and address individual requirements.• Rapidly developed exceptional customer service skills while working as a Sales Associate, consistently exceeding customer expectations by delivering personalized support, actively listening to concerns, and providing prompt resolutions.• Applied adaptability and a quick learning curve to acquire a comprehensive understanding of recreational vehicle features and specifications, facilitating effective communication with customers and enabling informed decision-making.Types of RVs I deal with include travel trailers, fifth wheels, toy haulers, and motorhomes (A, B, and C).Brands we have include Gulf Stream, Sportsmen, Escape, Connect, Sportster, Bighorn, Cyclone, Venom, River Ranch, and DRV Luxury Suites / Full House.

• Demonstrated exceptional customer service skills as a Sales Associate, assisting customers in selecting the most suitable recreational vehicle based on their specific requirements and preferences.• Quickly acquired and honed customer service skills while on the job, effectively resolving customer inquiries, addressing concerns, and providing timely and accurate information to ensure a positive customer experience.• Developed strong interpersonal and communication skills, fostering positive relationships with customers and colleagues, resulting in increased customer satisfaction and repeat business.Types of RVs I dealt with included travel trailers, fifth wheels, toy haulers, and motorhomes (A, B, and C).Brands we had included Hideout, Shadow Cruiser, Stryker, Starcraft, Open Range, Redwood, Nexus, Solera, and Entegra.

• Successfully managed and allocated a $50K+ annual marketing budget for a real estate acquisitions company, optimizing the allocation across various channels.• Developed and implemented effective marketing strategies utilizing diverse channels such as direct mail, SEO, radio, PPC, and cold calling, resulting in increased lead generation and customer acquisition.• Conducted comprehensive analysis and monitoring of marketing campaigns, leveraging data-driven insights to refine strategies, optimize ROI, and drive business growth.

• Successfully managed a portfolio of 30+ residential rental units in the Harrisburg area, overseeing all aspects of property management, including advertising units for rent, conducting property showings, executing lease agreements, and coordinating real estate photography.• Demonstrated strong organizational skills in handling maintenance requests promptly and efficiently, ensuring tenant satisfaction and maintaining optimal property conditions.• Managed 3 AirBnB property listings, including optimizing listing content, coordinating bookings, and providing exceptional guest experiences, resulting in positive reviews and increased occupancy rates.

• Collaborated with a residential remodeling company as a Marketing Specialist to enhance their online presence by leveraging digital marketing strategies and operational workflows, resulting in increased brand visibility and lead generation.• Developed and built a dynamic website for the company, incorporating user-friendly design and compelling content to attract and engage potential customers, contributing to improved online credibility and customer acquisition.• Successfully launched Google Ads campaigns and implemented targeted marketing strategies, optimizing workflows for efficiency, and achieving remarkable results by increasing monthly leads from a minimal number to an impressive average of 30, significantly impacting the company's growth and revenue.

• Played a key role in daily operations by efficiently packaging orders and creating high-quality handmade merchandise, ensuring timely and accurate fulfillment to enhance customer satisfaction.• Provided valuable support to the CEO by actively participating in various projects, such as optimizing the warehouse layout, streamlining daily processes, and implementing improvements to enhance productivity and cost-efficiency.• Leveraged technical skills to contribute to website development initiatives, collaborating with the management team to create user-friendly websites that enhanced online presence, increased brand visibility, and drove customer engagement.

Searched for client leads, sorted data with Microsoft Excel, and managed social media such as Twitter and LinkedIn.