Benjamin Kitenge Email & Phone Number

Emea

Responsible for working closely with the accounts team to ensure a positive customerexperience & a maximization of revenue. In charge of increasing & maintainingcustomer satisfaction & ensuring that the individual needs of the customer are met. Duties: -Offering a first class service to both potential and existing customers.- Managing the work of account executives. -Maintaining accurate reference documentation for internal management. -Attending trade shows, exhibitions and events. -Providing weekly metric reports to the client in line with KPIs.- Manage and develop a growing team of remote Sales Developers.- Identifying and cultivating new prospects.- Managing a portfolio of over 200 clients and up to a value of $10 million.- Constructing budgets and timelines. -Working closely with creative teams, copywriters, printers & other 3rd party suppliers

Egypt

Booking,cancelling,changing- Flights,Hotels,Limousines for Customers in specifically USA and Canada customers and also all around Europe,Asia and Africa.Saber and Amadeus Expert- doing Schedule changes,Name changes etc. Giving customer service for 100% satisfaction in Logistics.

My responsibilities Networking and trouble shooting and also make sure customers have good coverage in areas in UK. Troubleshooting Phones etc