Benjamin Kopp Email & Phone Number

West Chicago, Illinois, United States

Greater Chicago Area

In this role, I was in charge of hiring, development, performance of the Front of House team, comprised of about 45 people and 5 leaders. I tracked KPI and modified processes in the business to deliver excellent customer service.

Greater Chicago Area

In this role, I lead a team of 20 people, supported work load as needed, tracked team member productivity, reported on key department metrics, and created action plans for future improvement. I was responsible for the training and development of team in role and for promotion.

In this role, I led a travelling team of 40 people in a test program. We focused on problem solving and reporting, team management, real-time course correction, and establishing processes for future programs.

Greater Chicago Area

In this role, I led a team of 5 people. I was responsible for maintaining accurate inventory, creating seasonally relevant displays, and maximizing sales while minimizing waste.Job title

Greater Chicago Area

Team member focused on guest satisfaction and service across the entire F&B Department

Columbia, South Carolina

Columbia, South Carolina Area

This role consisted of an in depth study of furniture, finishes, and product specification. I had the opportunity to continue to work remotely for McWaters following my summer internship.

Streamwood, Illinois

This role refined my skills in customer service, through the various responcibilities that were assigned to me.

Bachelor Of Arts - Ba, Interior Design

High School Diploma