• Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives.• Researching organizations and individuals to find new opportunities.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Developing goals for the development team and business growth and ensuring they are met.• Training personnel and helping team members develop their skills.

• Consistently offer professional, friendly and engaging service, while ensuring prompt and courteous service is provided to both internal and external contacts• Accompanied Managers to manage the Hotel's business travel and tour & travel accounts including RFP’s & prospecting.• Solicit and engaged with new business/clients, while maintaining existing relationships.• Proactively communicated with the Hotel’s most loyal guests and VIPs such as offering support with reservations, sending pre-arrival communication, and personally welcoming them while on property• Created, track, and act upon preferences and requests of elite loyalty members and VIPs• Maintained an active presence in the Hotel, and organize and participate in Hotel loyalty receptions• Created, maintained and managed positive and strong relationships with all guests, vendors, departments, colleagues and the global sales network• Worked with the Conference Services Manager for effective pass over of all group blocks to service catering component• Participated with Sales team in tradeshows, conventions and promotional events within the hotel and trade related organizations