I specialise in recruiting for engineering professionals across the energy & utilities sector in Malaysia. Working with top-tier and leading organisations, my primary focus is to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we make the unique match that makes individuals, companies and industries flourish.I focus on Design Engineering roles such as Engineering Design Managers, Process Engineering Manager, Mechanical & Electrical Designers, CAD Engineers, amongst others.Please feel free to contact me for a confidential conversation about how I can help to progress your career, or indeed recruit a first class member to join your team. You can reach me at Benjamin.Lai@hays.com.my

-Manage accounts subscribed to the learning platform, with a focus on building customer relations to boost account renewals. -Efficiently manage daily responsibilities, including addressing administrative and technical issues related to customer accounts.-Respond promptly to customer inquiries, contributing to enhanced student performance and academic success.-Key Achievement: Secured an impressive RM300,000 in June through the renewal of existing accounts, setting a record with the highest-ever renewal rate of 59.2% for Geniebook.