• Participated in thorough client interviews, observing and documenting critical information, showcasing attention to detail.• Implemented efficient organisational strategies for client billing and case management files, minimising workflow downtime.• Filed pleadings and legal paperwork with precision, adhering to strict court deadlines.

Identified errors in data entry and related issues, reporting to supervisors for resolution.• Organised files, faxed reports and scanned documents into document management system.• Created and maintained records of live events on air and used software to review and monitor data.• Created and maintained spreadsheets for shows that were to go live using Excel.• Practiced data integrity to adhere to security policies and guidelines.• Gathered and reviewed information from callers and listeners to gauge accuracy of our radio coverage.• Archived old and outdated records to keep fresh and updated content.• Conducted data cleaning tasks to achieve productive workflow.

• Engineered and maintained audio recording systems, troubleshooting and resolving technical issues promptly. • Processed audio recordings of books with a commitment to maintaining high-quality standards. • Edited raw voice recordings, seamlessly incorporating sound effects, and producing polished content in MP3 format.

• Prepared instructional resources for Physics and Science to enhance the learning process.• Utilised the universal design for learning framework to deliver standards-based lesson plans that match the student's strengths, learning styles and curriculum.• Maintained an accurate record of student performance and progress