Benjamin Bishop Email & Phone Number

Frankfort, Ky, Us

Frankfort, Ky, Us

Louisville, Kentucky, Us

Louisville, Kentucky, Us

Fort Worth, Texas, Us

Transitioning over the new year into the Support Operations leader, my objective is to guide the auxiliary functions that drive our business to continue growing at a rapid pace. Overseeing Maintenance, Engineering, Quality/Analytics, and IT I am cross functionally managing daily operational support and planning while creating policies and models to build the infrastructure of the organization in preparation of the growth to come.

Fort Worth, Texas, Us

After successfully coordinating the simultaneous launches of the business foundations for the Spartan entities, I was promoted to the Vice President of Operations to begin managing the multiple business lines throughout their various functions.With an increased focus on the Spartan Carrier Group business due to explosive growth through 2022, we were able to secure contracts with a Global Fortune 10 company: Toyota Motor Corp. A feat that only seven other carrier in North America have accomplished. PERFORMANCE HIGHLIGHTS➜ Secured Global Fortune 10 Company Contract➜ Managing 14.5 M miles annually across all Spartan Carrier Group accounts➜ Partnered with and managed Transportation Management System Developer to enhance system functionality for user bases➜ Coordinated the deployment of 150+ assets into various regions of the United States and Mexico➜ Defined and implemented KPI tracking tools to measure profitability, efficiency, and accruals

Fort Worth, Texas, Us

As a key team member of a dynamic startup company, every day is fast-paced and exciting. In just under 3 months, I have co-launched 11 new businesses and acquired multiple new customer accounts across the organizations, resulting in millions of dollars in revenue.I lead strategic planning for new client contracts – and then drive laser-focused execution, ensuring all project initiatives are completed on time and within budget. I provide direct support to multiple customers by analyzing their operations and identifying ways to increase their efficiencies and financials. I remain in regular contact with clients to ensure our team is meeting their needs and exceeding their expectations.PERFORMANCE HIGHLIGHTS➜ Manage internal startup launches and new client launches. Conduct business analysis meetings to identify desired outcomes/business practices and reverse engineer processes to determine each step required to meet end goals. ➜ Develop systems infrastructure and create automated processes for data integration internally and with clients.➜ Enable clients to optimize operational efficiencies (ex: reducing headcount and improving workflows) by presenting data-driven analytics. Partner with executive leadership at client accounts to build and implement new processes and systems. ➜ Established multiple partnerships within Texas A&M University’s Mays Business School to provide students opportunities to engage in market data & analytics, customer engagement, and startup operations.

Miami, Fl, Us

I transferred from Ryder’s Nashville location to Memphis to repair the most fractured region in the Transportation Network supporting all of Toyota’s North American manufacturing facilities and to prepare it for substantial growth with a new customer, Subaru. I immediately started developing employees by standardizing working processes, empowering decision making, and reinforcing policies to instill a level of accountability that had been absent at the location and setting the stage for substantial financial growth by leading the team through a 2-month startup for a new major automotive manufacturer. Within a few months, I fostered a change in culture to support drivers, improved both internal and external communications, created new processes for contingency management, and developed an equipment tracking system to eradicate idle and planned surplus equipment. PERFORMANCE HIGHLIGHTS➜ Decreased asset requirements by 41 tractors over the duration of Q1 & Q2 in 2021, resulting in $1M+ of operational cost savings.➜ Spearheaded cost mitigation initiatives as a result of customer contingencies, generating $525K+ in revenue between sourcing additional business and relocating drivers to regions to support current customer volume increases.➜ Decreased driver turnover across the region 30% in 2021 compared to Q1 & Q2 in 2020.➜ Redesigned route structures for 1.5M miles across the network to coordinate support with external carriers, creating a reduction of 100+ drivers needed daily to enable internal resources to assist with startup operations on a key account.

Miami, Fl, Us

After being asked by senior management to visit the Nashville location for 1 week to assess the current status of the chaotic area and provide strategic solutions and recommendations, I received my second promotion in 1 year as the logistics manager supporting a $34M just-in-time environment. In this role, I wore many hats: human resources, dispatching, safety, operations, and equipment manager.Within a few months, I reengineered existing business processes, cultivated strong internal and external relationships, developed and enforced policies, and created an overall structure that was previously lacking. Simultaneously building a positive culture, developing my team and implementing lean strategies, I made significant changes in a short period of time.PERFORMANCE HIGHLIGHTS➜ Decreased accidents and injuries 62% from Q1 2019 to Q1 2020 by promoting a culture focused on workplace safety.➜ Saved company $180K annually by designing and modifying region-wide engineering plans to maximize operational efficiency.➜ Identified and rectified $60K in overbilled expenses through development and implementation of an asset-tracking system.➜ Designed policies to standardize expectations for extra-board personnel, resulting in director-level approval and region-wide implementation.

Miami, Fl, Us

Starting out in the customer logistics supervisor role, I quickly proved my value to the organization and obtained a promotion within 8 months. As a customer logistics manager in a high-volume, fast-paced Dallas terminal, I supported automotive production for manufacturers such as Toyota Motor Manufacturing, General Motors, Ford, and Hyundai Mobis. Multifaceted in functions, I managed 85 drivers, 3 locations, 37 tractors, and 2 direct reports, all while directing operations, including asset management and resource allocation. With my oversight of process improvement initiatives, the organization reduced costs, generated additional revenue, and improved safety protocols.PERFORMANCE HIGHLIGHTS➜ Saved company ~$43.5K by improving preventive maintenance measures and reducing incurred costs.➜ Boosted quality of service by reducing breakdowns from 10+ per month to 3.➜ Generated ~$10K in additional revenue within 2 months by coordinating asset moves with fleet management shops.➜ Spearheaded safety improvement strategy to create location-specific safety action plans, resulting in a reduction in coachable events from 7.52 per 10,000 miles to 5.3 in 2 months.

Miami, Fl, Us

My high attention to detail and knack for logistics, combined with my IT background, enabled me to make an immediate impact. To ensure smooth operations within a just-in-time relay network, I oversaw efficient planning and coordination as the frontline supervisor providing support to Toyota Motor Manufacturing (Texas and Indiana) and General Motors.Developing relationships was critical to my success in this role, as I managed 80 drivers both on site and remotely across 4 locations. I facilitated, analyzed, and resolved issues, always keeping my eye on the end goal and developing steps to meet KPIs.PERFORMANCE HIGHLIGHTS➜ Ran operations of an 80-person region across southwest Tennessee and Alabama within 1 month of role due to achieving performance metrics and staffing changes.➜ Enhanced quality of service by creating fleet contingency plans to overcome challenges with external factors to meet customer delivery deadlines.➜ Increased customer satisfaction and rapidly decreased unit breakdowns by pioneering fleet turnover of 18 trucks. ➜ Monitored and maintained units, including installation and damages. Improved efficiency by leading daily yard audits to guarantee trailers departed on correct routes.