Benjamin Leeman Email & Phone Number

Bentonville, Arkansas, United States

• Provide managerial oversight for 40 direct reports and 618 locations nationally.• Lead team of consultants to teach, train, and test associates and managers on club operations, financials, production methods, food safety, merchandising, and sanitation across multiple Sam’s clubs in the Northeast.• Provide accountability for sales growth, inventory management, policy, customer service, and food safety.• Oversee talent acquisition and management, including onboarding and training new directors.• Direct administrative and HR responsibilities, including hiring, firing, disciplinary action, managing PTO and LOA.

Bentonville, Arkansas, United States

• Responsible for leading team of consultants to teach, train, and test associates and managers on club operations, financials, production methods, food safety, merchandising, and sanitation across 116 Sam’s clubs in the Northeast.• Increased sales by 14% year over year.• Provided accountability for sales growth, inventory management, policy, customer service, and food safety.• Oversaw talent acquisition and management, including hiring/firing, assisting with onboarding and training new directors.• Managed production of SOP training videos utilized nationally.• Rolled out new app-based technology programs with a 99% success rate.• Reduced shrink by half in many locations by adjusting space allocation.• Mapped fixtures in every Sam’s Club to inventory equipment and layouts, and prioritize remodels.

Bentonville, Arkansas, United States

• Provided subject matter expert level consultation for sales growth, inventory management, and policy compliance in ten retail locations.• Trained and audited associates and managers.• Ensured food safety and health inspection scores exceeded targets.

Nashua, New Hampshire, United States

• Successfully managed remodeling project for the pilot store to open new kitchen department.• Provided team leadership and accountability, meeting inventory goals for the first time in five years.• Generated sales growth across all categories, including 15% in fine cheese sales year over year.• Assisted in multiple location remodels and in grand opening of the new flagship store.

Concord, New Hampshire, United States

• Designed new leadership development strategy, reducing turnover and increasing internal promotions.• Recognized as a top store in the state for year over year percent sales gain, increasing average unit volume by 30% in all stores.• Received Health Department excellence award.• Decreased food and labor costs while maintaining top customer service rankings in the state.• Developed marketing strategies to increase awareness of new and less successful stores.

Bedford, New Hampshire, United States

• Provided extensive leadership for grand opening preparation and remodeling of multiple stores.• Demonstrated team leadership capacity in the roles of Training Captain and Sales Planner Captain.• Streamlined backroom processes, resulting in top logistics ranking across the region.• Decreased cost of goods across multiple stores, reaching fresh inventory goals after initial roll out.• Developed merchandising and marketing strategies with vendors, resulting in dramatic consumable sales increases.