Benjamin Leigh Email & Phone Number

Melbourne, Victoria, Australia

Preparation of new agreements/quoting, portfolio management and reporting.Support Relationship Managers in all aspects of Broker services to ensure SLA’s are met.Receiving and responding to a range of enquiries from brokers and liaising with a range of parties to ensure client documentation meets internal approval requirements.Building relationships with a.

Melbourne, Victoria, Australia

• My role at Flow Power was to create long-term, trusting and profitable relationships with my clients and oversee a portfolio of small to medium Commercial & Industrial clients, renew the electricity contracts of these.
• Managed a portfolio of 100 to 150 customers, contributing to $700’000 in annual revenue.
• Implemented process changes and system updates to streamline productivity and workflow to enhance customer response times and reduce operational costs.
• Acquired over 100k in less than 2 months consisting of new business opportunities. Key Responsibilities:
• Primary point-of-contact for the allocated client portfolio and hands on administrative requirements.
• Keep abreast of current and upcoming changes in market conditions electricity spot pricing & futures pricing, changes in regulation.

Melbourne, Victoria, Australia

• Major Customers are the largest subset of customers who sit within Origin's Business Energy unit and represent the largest tier of customers in energy retail markets. The service demands of these customers require.
• 30-40 Major Customers – up to 3,500 account managed sites.
• Building and maintaining an effective service level and relationship with the customer.
• Onboarding complex account customers.
• Proactively contacting customers and resolving customer issues.
• Regular customer account check-ins.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia