• Engage fans at concerts and live events to conduct market research via feedback surveys, raise awareness of upcoming shows, and promote the venues’ sponsors• Launch venue-specific TikTok content strategy to interact with trends and increase brand awareness in the Pittsburgh market• Implement Excel formulas to track overall marketing spend for year-end spreadsheets and reports• Distribute monthly promotional materials while maintaining relationships with over 15 businesses in the Shadyside area• Develop a pitch for redesigning Stage AE's VIP Lounge, consistent with current trends and branding in order to increase fan engagement with the space• Update in-house promotional flyers at each show to reach target audience demographics by age and music genre

Developed & executed engaging Q&A panels for 100+ prospective students, effectively informing them about Pitt Business.Presented professionally and enthusiastically during orientation/outreach events as a prominent Pitt Business ambassador.Collaborated with the admissions team, providing them with valuable feedback from prospective students.

Established MEBA, a student organization dedicated inspiring young professionals in the music and entertainment industry.Developed all official MEBA accounts ensuring a consistent and engaging presence to attract students/industry professionals.Spearhead the foundation of the organization, garnering interest from over 80 students prior to the first general body meeting.

Excelled in a fast-paced dining environment at Red Lobster, consistently delivering exceptional customer service. Managed and organized table assignments and guest reservations, ensuring efficient seating and dining flow during peak hours, while maintaining a 98% 'Secret Shopper' rating.Demonstrated expertise in menu knowledge and upselling techniques, and efficiently handled payment transactions with accuracy and a friendly demeanor.

Working at WOKW, I was tasked with interpreting police reports to write news stories, live broadcasting of weather, sports, and news reports, and running the system smoothly. I would frequently do live giveaways on air, work with fellow employees to do remote broadcasts, voice advertisements for local businesses, and produce a wide range of other ad related content. It was an educational and transformative experience to work with WOKW.

Working in front end services, I had the following duties:I operated a Point of Sale Machine, processing WIC, EBT, cash, and card payments. Leading and instructing any new employees on how to operate the machines mentioned above was another one of my duties. I would mentor them for one week, and then act as a resource for them if they needed any help or had questions.Conflict resolution was one of my specialties while working the service desk. I frequently processed returns, cash withdrawals, and aided dissatisfied customers with any issues they may have faced.Since I frequently operated self-checkout, I was trained in multi-tasking and observational skills. Using non-invasive tactics to prevent theft was a common strategy I practiced in self-checkout.

As a Crew Member at Dunkin', I received the typical food service experience with a very fast paced twist.I was trained in food prep for both the drive through and dine-in portions of the restaurant. The environment was extraordinarily fast paced, so I quickly developed multi-tasking abilities. I cooperated with my fellow employees to maintain our high level of efficiency and keep stress levels low.As I become an experienced employee, I was trusted with counting the registers at the end of every shift. Other duties that came with experience were closing the restaurant after operating hours, training new employees, and calling headquarters to report inventories / order more supplies.