Benjamin Leow Email & Phone Number

Singapore

Performed daily servicing and periodical maintenance of the aircraft to ensure operational readiness round the clock.Conducted thorough inspections and maintenance checks, ensuring all work met high standards of precision and accuracy.Worked closely with full-time RSAF engineers and NSFs to identify and troubleshoot technical issues with the aircraft.Ensured the safety and proper functioning of the aircraft.Worked under time constraints to ensure the aircrafts are ready before the pilots’ flight.Ensuring compliance to RSAF regulations and safety standards, maintaining accurate documentation and reports.Worked together in a team of Pilots, full-time RSAF engineers, NSFs during a mock recall to load the aircraft with ammunitions and launch the aircraft within a stipulated time.Contributed to the success of the mock recall within the stipulated time.

Conducted monthly periodical testing of metal coupons in the anodising production line to ensure consistent product quality.Collaborated with QA engineers to carry out coating weight tests and salt spray tests, contributing to the detection and resolution of process-related issues.Acquired hands-on experience in anodising processes, including jigging and running the anodising process on my own.Demonstrated proficiency in problem-solving by identifying and resolving issues related to coating thickness through research and experimentation.

Provided outstanding service to customers, addressing their needs, and ensuring a positive dining experience.Clearly communicated with customers and colleagues, understanding and addressing their inquiries or concerns, and explaining the menu items and specials.Handled multiple tables and customer requests simultaneously under pressure, especially during peak hours.Prioritized tasks and managed time effectively to ensure timely service and customer satisfaction.Worked closely with kitchen staff, other waiters, and management to ensure smooth restaurant operations and timely service delivery.Adapted to changing situations, such as busy dining periods and special events.Addressed customer complaints and conflicts professionally, finding effective solutions to ensure customer satisfaction.Recommended menu items and specials, enhancing the dining experience and contributing to increased sales.Ensured orders are accurate and special requests are fulfilled accordingly.Demonstrated strong communication skills by facilitating regular meetings, disseminating information clearly, and ensuring everyone understood their roles and responsibilities within the group.Successfully fostered a collaborative and cohesive team environment by encouraging open communication, resolving conflicts, and promoting mutual respect among team members.Led the planning, organization, and execution of the capstone project to ensure timely completion.Proactively identified and addressed challenges encountered during the project, employing critical thinking and creative problem-solving skills to find viable solutions and keep the project on track.Inspired and motivated team members to stay focused and provided guidance and support as needed to enhance morale and productivity.

Business Management

Diploma In Chemical Engineering