Benjamin Longenecker Email & Phone Number

Buford, Georgia, United States

Atlanta, Georgia, United States

• Manage day to day operations including managing 7 staff members, payroll, front office scheduling, patient appointments, check in, administration of billing system and EHR system, processing of new hire paperwork and.
• Perform human resource functions; recruit, hire, train, manage, and mentor staff in protocols, policies, and procedures.
• Develop strategic and tactical plans for the practice executing projects to increase growth and mitigate risk.
• Follow guidelines for retention, storage, and destruction of medical records and other retained records.
• Balance the practice’s accounts receivables on a daily, monthly, and yearly basis to maximize accuracy in the revenue cycle.
• Supervise collection rates, billing and payment practices and scheduling of patient appointments.

• Managed billing, coding and insurance for multiple accounts ensuring operational efficiency and effectiveness.
• Posted approximately 350 claims for non-emergent and emergent ambulance transports utilizing Zoll software on a weekly basis.
• Recruited, trained and assisted in managing staff.
• Processed Medicare, Medicaid, and third-party payers claims within the assigned accounts using extensive knowledge of ICD-9 and ICD-10.
• Contacted insurance companies to verify insurance coverage, follow-up on denied claims, and request reprocessing of claims.
• Tracked EMT charting progress by compiling weekly reports to share with operations managers to improve chart quality.

• Oversaw billing and coding for office visits and surgeries posting approximately 200 claims on a weekly basis utilizing Medical Manager software.
• Applied EFT payments and check payments to applicable accounts and balanced daily financial reports.
• Provided patient education; explained billing statements and account balances to patients.
• Contacted insurance companies to verify patients’ benefits and obtain prior notifications for MRIs.
• Researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts.
• Filed appeals on a weekly basis as well as resubmit claims with corrections as needed.

• Planned and executed seasonal and mid-seasonal product rollouts and placement for the men’s department for the top volume store in the southeast and managed a team of 7 staff members.
• Analyzed weekly data and revenue reports.
• Led bi-monthly meetings with district visual manager to ensure sales growth and discuss new potential talent.
• Increased sales 8% and increased gross margin.5% within three months.
• Increased store conversion 10% with product placement, store promotions, and staff training on customer service behaviors.
• Increased year over year sales in the men’s department by 3% during the great recession from 3/2009 to 1/2010.