Benjamin Leopold Email and Phone Number

• Deliver strategic recruitment service to number of hiring managers• Serve as a consultant to member agents in the recruiting/hiring process and as a mentor to graduates in internship/job placement process• Drive sourcing, manage and assess candidates to match them to requirements• Provide performance feedback to Employment Representatives and Human Resources Representatives• Lead recruitment efforts for a variety of I.T. positions by developing recruiting strategies, screening candidates, coordinate interviews, and provide benefit overviews• Implement innovative recruitment strategies and develop creative solutions to generate ATS friendly CVs• Analyze and provide insights on technology market to the hiring managers with recommendations for actions

• Led multiple work streams to plan a major infrastructure & application migration to AWS, in order to reduce product delivery cycle time, legacy product support costs, and troubleshooting duration• Teamed with DevOps engineers to assess CICD processes and present assessment and recommendations• Collaborated with chief architects to whiteboard a serverless AWS Kubernetes solution option, based on business requirements and revamped CICD processes• Headed various technical and project teams for system development, in-house and third party integration, application and software development and deployment• Planned and delivered initial series of content set & server migrations to AWS environment, enabling both new feature implementations and legacy product sunset• Built, designed, deployed, and trained client teams to manage cross functional teams and achieve set goals• Managed team of solution architects and engineers to oversee all aspects of business case creation, solution architecture, SaaS vendor selection and product delivery• Presented architectural design decisions and policies and protocol set to client C-Suite team• Analyzed and evaluated customer's current business architecture to provide guidance and direction to proposed future Business and Knowledge models• Worked closely with client executives and vendors to determine the optimal technical strategy for Azure application deployments, while also addressing the business requirements and vision• Oversaw many mobile customer solutions, which included CRM, BI, CMS, and ERP, and database systems (Hadoop, SQL)• Researched & implemented Azure Elasticsearch infrastructure, including authentication and encrypted transport between local data centers & cloud• Constructed highly secure and efficient methods for data extraction and ingestion through services such as webMethods, Kafka, Kubernetes, Data Lake Analytics, and Data Factory to ensure data security

• Conceived and implemented $2.5M design to modernize client’s on-premises datacenter, implement public cloud services, and optimize business processes based on unique environment • Saved client $400k on annual expenses through license and hardware consolidation• Managed six teams across multiple simultaneous work streams & hiring processes across team of 150 • Led major transformation effort to migrate a large-scale on-premises environment into a hybrid cloud• Implemented automated disaster recovery system, which enabled full datacenter to failover / restore within 35 minutes • Delivered system-wide private cloud upgrade 40 percent ahead of schedule, navigating across eight teams and external client successfully without any outages• Succeeded in 100 percent employee retention over 2.5 years, well beyond industry average, through team structure overhaul• Launched mentorship programs focused on evolving workplace complexities, e.g., cultural sensitivity, unique career path goals• Constructed risk assessment process with senior management to effectively mitigate obstructive past conflicts, and expedite review and implementation of solutions

• Provided guidance and direction for Engineering Team of 15 for all infrastructure, cloud, and server operations • Provided departmental metrics and evaluative training reports• Managed hiring decisions and created new onboarding protocol to improve and expedite transition for new hires to the Infrastructure Team • Oversaw $5M budget to lead capacity management efforts with tech vendors • Improved critical security processes with internal and client leadership to reduce turnaround time for remediation of vulnerabilities• Reduced monthly patching window by 36 hours through the restructure of processes • Restructured environment licensing policies, which saved client over $250k in annual cost

• Collaborated with client leadership to implement Citrix XenApp and RDS RemoteApp POC environments • Created training plans with long term strategic focus to staff future needs, including training client staff on administering environment and failover processes • Worked with business leads on overall architecture and implementation of large-scale private cloud environment based on client requirements • Maneuvered unexpected 30% cut in budget, and redesigned technical architecture with reduced funds, while keeping functionality and client requirements intact• Planned and implemented major server & storage, and VMware Infrastructure upgrade across entire environment

• Lead admin for global enterprise infrastructure and VMware environment• Migrated data centers by converting over 50% of physical servers into virtual servers, reducing ongoing data center costs for the firm and streamlining IT Operations• Implemented client data protection within new Disaster Recovery processes, which reduced Recovery Point Objective from 8 hours to only 90 minutes

• Worked with business leads to design and build brand new Sydney, Auckland, and Wellington datacenters• Collaborated with business leads to provide I.T. Support to more than 500 Asia Pacific Region end users across 10 offices• Improved business functionality and processes in Australia and New Zealand offices• Performed hundreds physical-to-virtual server migrations in Asia Pacific Region datacenter consolidation effort• Created training tutorials and held training sessions for Australia and New Zealand staff on new company technologies

• Oversaw the maintenance and installation of computer systems and networks• Troubleshoot problems and performed adjustments and modifications as needed • Developed test structures, eliminating bugs, and maintaining documentation