Benjamin Macdonald Email & Phone Number

Sherbrooke, Qc, Ca

Ottawa, Ontario, Canada

-Serving as the point of contact in matters related to client concerns and needs-Build and strengthen client relationships to achieve long-term partnerships -Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met-Develop a thorough understanding of our products and service offerings to better provide upsell and cross-sell opportunities to MSP partners

Sherbrooke, Quebec, Canada

-Trained new employees on company policies and strong sales techniques.-Developed strong relationships with clients to grow business networks.-Handled internal cross departmental escalations, prioritizing Partners most pressing issues in order to find fast solutions-B2B Customer Support

Sherbrooke, Quebec, Canada

-Reselling Cloud Solutions, including but not limited to, Microsoft 365 (Office, Azure, Dynamics), Google Worspace, Security Solutions, Virtual Machines, Backup & Data Recovery-Assisting Resellers-Training/Coaching-Working in a Dynamic Team-Mostly B2B, some B2C

Calgary, Canada Area

Managing a team of 5 individuals in preparing horse show courses. This job requires good physique, ability to work with and manage a team, taking orders and executing them quickly and efficiently, professional demeanor and ability to work 100 hr work weeks including weekends.

Canada

Summer employment at an equestrian park building horse jumps.

Montreal, Canada Area

I worked with semi autonomous individuals who needed either company or medical care. I performed basic orderly tasks. I provided my services in English and French.

Lennoxville

I monitored the computer lab and offered IT support to the students (in both English and French). Additionally I performed basic maintenance on printers and other pieces of equipment.

Bachelor'S Degree, Marketing

Dec, Business/Commerce, General