Benjamin Main Email & Phone Number

Augusta, Maine, United States

Assists and processes all customer requests received by telephone or mail.Initiates service and trouble orders as required.Performs adjustments to customer accounts as directed and required.Reviews various reports and initiates actions necessary to provide accurate and timely billing.Work hours will be flexible to accommodate same day EMR report processing.Use of two-way radio.CAD Mobile DispatchingKnowledge of MPUC Rules & RegulationsService Order ProcessingFamiliar with SAPThorough knowledge of Mainframe.Performs other appropriate duties as directed.

Annapolis, Md

• Create a shoppable full catalogs of all products in store as well as available pre-orderable product. • Maintain and curate all data involving new and incoming product.• Design navigation and organize website features and functionality.• Troubleshoot any website hiccups via my own means or communicate with appropriate third parties to solve problems.

Waterville, Maine

• Website design and creation, including maintenance of all data and systems. • Team management to ensure all operations are completed and running as smoothly as possible. • Inventory management including ordering and organizing all physical and product data. • Creator and coordinator of store exclusives.• Event coordinator for all Comic Conventions.

Waterville, Maine

• Follows up with customers to ensure satisfaction with sales and service• Guarantees that any customer concerns are handled in a quick and friendly manner• Utilizes the Dealer Wizard program to target qualified current customers for potential sale opportunities• Works together with Sales and Service departments to coordinate timely vehicle appraisals for customers• Distributes prospective client information to appropriate salesmen

Waterville, Maine

• Follows up with customers to ensure satisfaction with sales and service• Guarantees that any customer concerns are handled in a quick and friendly manner• Utilizes the Dealer Wizard program to target qualified current customers for potential sale opportunities• Works together with Sales and Service departments to coordinate timely vehicle appraisals for customers• Distributes prospective client information to appropriate salesmen

Waterville, Maine

• Reviewed work orders to ensure correct job was being completed • Checked-in vehicles from our three manufacturers and certified that they arrived with no damage• Performed complete reconditioning of vehicles, including interior and exterior • Completed additional services on vehicles such as headlight restorations, paint sealant application, fabric guard application, and painting of rims

Augusta, Maine

• Fully reconditioned vehicles with a focus on extreme cases in which the removal of interiors, multiple stages of buffing, and other additional services were required• Tagged and stocked keys into registry • Acted as a backup/floater to other stores within the dealership to help when needed

Oakland, Maine

• Took calls from customers to assist with billing and technical questions• Succeeded in upselling additional services to customers• Reviewed personal accounts to ensure that customers were set-up accurately and effectively based on their needs• Maintained excellent call times and high customer satisfaction

Waterville, Maine, United States

• Performed oil, tire, and battery changes on a daily basis• Wrote-up work orders for customers, ensuring the correct products and services were being issued and performed• Worked on the sales floor to stock shelves and assist customers when needed

Associate'S Degree, Business, Management, Marketing, And Related Support Services

Highschool Diploma, General Studies

Auto Body Certification, Autobody/Collision And Repair Technology/Technician