Benjamin Marchot Email & Phone Number

Champillon, Grand Est, France

Interlocuteur principal des clients pour la conception et la réalisation d'événements sur mesure, incluant séminaires et banquets.Contribution active à la croissance du chiffre d'affaires global de l'établissement.Gestion complète du processus événementiel, de la signature du contrat à la facturation finale.Planification et supervision de tous les aspects logistiques des événements.Élaboration des fiches de fonction, animation des réunions quotidiennes et coordination efficace entre les différents services de l’établissement.Responsable de l'établissement et du suivi de la facturation des événements

Lille, France

- Receiving incoming phone calls (80/ day).- Organising property visits with customers (6 to 15 visits per day).- Providing feedback to the manager on the condition of the housings.- Creation of rental files.- Follow-up with customers to ensure that their file is complete and that the lease has been signed.- Making appointments for exit inventory (40 per month).

Luxembourg

During my second internship at Autopolis, I was able to join Volvo's sales department - Customer reception (500/day at the dealership & 1500/day at the festival). - Sales assistant - In charge of the range of vehicles between €40,000 and €110,000. - After-sales follow-up and customer satisfaction.- Creation of documentation for staff and customers (French & English).

Luxembourg

At the heart of one of the biggest car dealerships, I did an internship that enabled me to carry out the following tasks: - Preparing for Autofestival 2022. - Implementation of a customer loyalty program (+14%). - Creation and management of digital communications (Instagram, LinkedIn, Facebook and internal). - Created sales brochures for sales teams. - Backing up the sales teams during the busy Autofestival period (1,500 people per day).

Reims & Nice, France

- Preparation of flats before travellers arrive (5 flats) - Reception of guests as soon as they arrive in the city (+150 stays) - Accompanying travellers on visits, such as visits to museums (Palais du Tau, Reims Cathedral, etc.)

Luxembourg

- Setting up pastries / cakes / ready-to-go meals (over 100 references). - Providing help and support all functions in the bakery. - Help with the layout of the website. - Preparing the mailing for the end-of-year offer (+700 emails). - Room service (300 customers per day).