Benjamin M. Email & Phone Number

Buffalo, New York, US

Vice President | Data Quality Analyst for Commercial Banking

Valley Forge, PA, US

• Senior Data Analyst - Client Experience Analytics (CxA) for Advice | Chief Data & Analytics Office
• Automate the transformation of data as well as subsequent analytics and reporting. 2022 Project "VMAP Fund History Report Automation" saves >500 hours annually.
• Analytics supporting Audience Segmentation, Campaign Success Evaluation, and New Campaign Planning
• Provide ad-hoc analytics and insights for business leaders in Vanguard Advice Services through hypothesis testing, statistical analysis, implementing machine learning models, and functional data visualization.

New York, NY, US

• Data Analyst II on the Futures & Options Data team.
• Stewarded data on Bloomberg Terminal covering futures, options, and strategies. I oversee data life-cycle from sourcing data, adding to Terminal, maintaining, and finally removing it if needed.
• Led a team of four analysts as well as five separate teams of contractors to acquire non-standardized data. This involves creating automated processes and managing vendors to find and ingest information from.
• Trained my team and others in customer service and provide the Derivatives product training to the Global Data Analytics & Enterprise Support teams.
• Specialized in Global Derivative Exchange Website data (CME, ICE, EUREX, JSE, JPX, ASX etc.)

New York, NY, US

• Data Analyst I: Global Data Analytics
• Tutored Bloomberg Terminal clients in using the software as well as contextualizing the available data. This involved confirming the data source, audit history, and answering questions about the data acquisition process.
• Managed over 15,000 client inquiries about terminal data, market events, and Bloomberg’s standards and practices.
• Trained and mentored my team and created training documentation for subjects including: Asset Backed Securities, Derivatives, Fixed Income Securities, and Bloomberg’s Third-Party Index product.
• Served as the technology advocate for automation tools technologies in role as a team Trainer. Created applications for customer service and workflow automation using Excel, Python, and an in-house automation tool.

Lewiston, ME - Maine, US

Worked as a teaching assistant and tutor for Math 101, "Working with Data" (Fall 2016)Served as tutor for Bates Math & Stats Workshop, assisting individuals and groups of students for a range of mathematics (and economics) courses (Fall 2014 - Spring 2017)

Boston, MA, US

- Automated process of weekly and bi-weekly reporting for business unit's Data Dictionary, saving 5 hours weekly.- Led team of 10 to ideate an app for improving data security practices.- Implemented governance standards for creation of business unit's Data Dictionary.

Boston, MA, US

- Led a team of 3 to create a web app for interns. Produced video commercial for application.- Worked as business analyst with business and development teams for requirement gathering, implemented traceability for requirements, wrote and executed manual tests, logged defects for remediation.

Boston, MA, US

• Mapped test case scenarios to requirements, wrote and executed test cases, participated in defect tracking.
• Improved organizational systems for test cases and defect logs.

US

Worked to ensure customer satisfaction through customer assistance and sales.

Dover, NH, US

As a senior, I volunteered to assist Marc Schoff in teaching Algebra and Geometry to first-years at Saint Thomas Aquinas. This included leading lessons, proctoring exams, assisting with homework, and tutoring outside of class. It was an awesome experience helping my fellow classmates, and reinforced the importance of both building a strong mathematical.

Master Of Business And Science, Analytics, Ai, And Data Science

Bachelor Of Arts (Ba), Mathematics And Economics

Education record