Benjamin Marquez Email & Phone Number

• Social media and digital marketing• New brands and partnerships• Content creation• Copy writing• Product management• Influencer marketing• Affiliate marketing• Email marketing• SMS marketing• Community management• Account management• Social media management• Multiple team’s management• Customer Support• Escalate high-priority issues in a timely manner• Trouble shooting issues and communicating with engineers on my team• Managed multiple brands.• On-boarded new brands.• Weekly calls with brands and meetings.• Inbound and outbound calls• Solved hundreds of tickets a day• Proficient at CRM with Zendesk, Modular, Chargify, Shopify, and other customer friendly platforms.• Klaviyo and Mailchimp proficient.• Worked on a team with great communication skills but, also a great leader.• Mastered scripts and how to communicate properly with customers to solve their problems• Daily agent updates.• Social media and digital marketing• New brands and partnerships• Content creation• Product buying• Product management• Influencer marketing• Affiliate marketing• Email marketing• SMS marketing• Community management• Account management• Social media management• Multiple team’s management• Customer Support• Escalate high-priority issues in a timely manner• Trouble shooting issues and communicating with engineers on my team• Managed multiple brands.• On-boarded new brands.• Weekly calls with brands and meetings.• Inbound and outbound calls• Solved hundreds of tickets a day• Proficient at CRM with Zendesk, Modular, Chargify, Shopify, and other customer friendly platforms.• Klaviyo and Mailchimp proficient.• Worked on a team with great communication skills but, also a great leader.• Mastered scripts and how to communicate properly with customers to solve their problems• Daily agent updates.

San Francisco Bay Area

*Use in-house tools and programs to label online twitter content for spam, abuse, search optimization, and advertising *Escalate high-priority issues in a timely manner*Participates in cutting edge research by feeding our machine-learning program with tweets*Open, thorough, and timely communication towards team members to ensure accurate results*Edit Twitter content to ensure users effectiveness and ability to use the website*Edit and revise content on google docs within a team base and help others learn the content for users *Weekly meetings with team members and project managers to go over production and questions about work tasks and new trends

San Francisco Bay Area

*Social media and marketing*Website work and blogging*Journalist for events, festivals, concerts, and sporting events*Editing content for the website, Edit data for stories, Revise lists *Data base work, artist entries, social media responses and emails

Pleasanton, Ca

*Business to business marketing *Sales*Sports Entertainment and Marketing*Public Relations *Indirect and direct marketing*Customer service

Chico, California Area

*Beat writer *Sports staff*Blogger *Reporter*Photography *Graphic Design *Marketing*Public Relations *Edit and go over stories for the website *Help edit and contribute other journalist’s stories*Attend and report live events*Social media responses *Tweet live game stats*Interviews

Chico, California Area

*Translator for migrant students and parents*Lesson plans, made copies, tutored children*Edit educational work for teachers, Edit students stories for papers