Benjamin Mcaleer Email & Phone Number

Birmingham, England, United Kingdom

Birmingham, United Kingdom

Birmingham, United Kingdom

Working as part of the delivery team for HS2. Duties involve on site visits, mapping, parcelling and publishing maps and reports for HS2

Avery-Weigh Tronix

• In charge of managing my own workload to meet tight or flexible deadlines well in advance, prioritising when necessary.• Responsible for attending and instigating conference calls and interact with clients through email while representing the company’s reputation, interests and values. Keeping management informed of workload status and or changes in workload.• Working closely with team members in order to create schedules and assisting in admin / developing NavTrak systems.• End-to-end role of digitising routes, creating memory cards fit for installation across the UK, including testing for quality assurance before dispatch.• Locating resources online to assist projects, exceptional grasp of public and internal programs and GIS coding used for digitisation of routes (QGIS, MapInfo, RouteEditor, and Spatial Queries).• Complete control of directories where projects are uploaded and maintained for current and archive use ranging from small test routes to the Highways England 2016 project. • Ensuring the quick turnaround of work to and from clients in order to cement Exactrak’s standards and expectation for exemplary company-to-consumer relations.• Walking through issues with website or demonstrations of how to navigate features to enable local councils to monitor and check digitised routes.

Working with teams both internally and internationally with the common goal of collecting and recording data for a project that required a non-disclosure agreement.Performing tasks both in office and in field which required travel abroad.Contributing to team meetings and conference calls.Gathering information from online resources and taking pictures in field to contextualise my findings.Adhering to very strict agreements and protocol in and out of the office.Managing my individual time sheets and expenses reports using past and current exchange rates between multiple currencies.

Dealing with inbound and outbound calls and monthly targets.Delegating workloads and time management to fit call requests.Multitasking with phone calls and online administrating.Representing department at group meetings and in on conference calls.Responsibility for compiling training essentials for new employees.Working to a strict code of conduct, having impeccable mannerism and responsibility with sensitive and personal information on a daily basis.

Working as an individual meeting daily targets and long term targetsOffering appropriate financial advice calmly to people who are often distressed or irate at their situationLiaising between case handlers and clients and compiling Financial Health Checks containing sensitive personal dataData Entry for Student Insurance Cover, Endsleigh Insurance; Working within a team, helping tackle problems and inquiries as a group and individuallyConstant communication within the team and with clientsMeeting quotas and completing tasks within deadlines

Answering phones and checking emails in order to deal with orders made by other companies. Showing an ability to communicate effectively. Ensuring deadlines were met and maintaining a professional approach.

Responsibility for handling money and transactionsAssisting with and solving customer enquiries, web-based trainingWorking within a team and meeting both team and individual targets.Managing a team of four new staff members which involved induction, delegating tasks and organising a group routine.

Bsc Geography And Geographical Information, Geographic Information Science And Cartography, 2:1 (Hons)

Took a week long course in France using Juno Trimble and other GPS hanheld devices in plotting coastlines and features across Cherbough..

Education record

Activities and Societies: Sports Day representative for my house. House Cross Country House BasketballA Levels: - Geography (B) - History.

Education record

Geography (B),Psychology (B),History (B), General Studies (B); Geography (B), Psychology (B), History (C), Government & Politics (C).