Benjamin Mcdonald Email and Phone Number

• Fence destruction and rebuilding• Debris Removal• Small interior and exterior home repairs• General yard work• Volunteer hurricane cleanup for several family homes• Business consulting for potential bar in Sulphur, Louisiana

• Directed sales and operations for 15 locations in 2 market to meet monthly sales quotas. Grew Beaumont Market by 300% and Lake Charles Market by 100%• Recruited, trained, and supervised 15 store managers, 9 assistant managers, and 45 sales reps. Each store manager had an average of 3 sales reps • Designed, recommended, and implemented short- and long-term sales marketing strategies based on market trends to maximize sales growth and market share. Increased Beaumont’s market share by 5% and maintained Lake Charles’ market share above 30%• Developed pricing strategies that increased add on sales rate by 250%• Developed strategic relationships and partnerships with community influencers and brand vendors while also creating and joining community events to boost brand exposure• Increased earned commissions by over 30% through development of real time sales tracking system. This system also increased monthly goal achievement by 33% on a store level • Created a streamlined scheduling processes that was able to meet company needs while also meeting 100% of employee time off requests• Audited daily cash and credit card deposits and resolved on any discrepancies• Conducted monthly inventory audits at each location and increased FIFO rate to 98%• Assisted VP in setting monthly goals based on historical and current trends• Ensured consistency across all locations in customer service, sales efforts, and asceticsOther Achievements• Closed the largest account in company history at 133 lines. Directly managed this account for 4 yearsAwards• Only employee in Optimal Wireless history to receive The Culture Coin from Vice President of Cricket based on efforts made during Hurricane Harvey to ensure the well-being of all employees and communities while also managing recovery and reopening of the 7 locations impacted• Top Overall Dealer in Cricket’s Houston Market for 12 consecutive quarters• Top Overall Dealer in Cricket’s Louisiana Market for 8 consecutive quarters

* Resolve customer complaints regarding sales and services * Monitor customer preferences to determine focus of sales efforts * Customer Retention, Survival Tracking, and Daily Deposits * Lead my location to complete company goals for seven consecutive months * After three months as manager of Sulphur location, I was transferred to a store with more traffic at the Ryan St location

* Met monthly sales quotas * Troubleshooting cellular devices * Anticipating and meeting customer wants and needs * Customer service, cash handling

* Sulphur Parks and Recreation Head Coach (9U – 12U); 2006 – 2010* USSSA Head, Assistant, and Catchers Coach for multiple teams (8U – 14U); 2010 – present* Specialty Hitting and Catching Lessons; 2012 – present

* Afterschool daycare teacher for ages 5 to 12** Ensured the safety of children and coworkers* Solved any problems that arose while on the job* Maintained daily and monthly spreadsheets

• Miscellaneous duties with marketing and operations• Built, printed, and mailed bank statements nightly• Head of record retention