Oversaw the daily operations of a retail store grossing $14 million in annual sales. Developed successful and resilient leaders in a fast paced environment while fostering an inclusive and welcoming culture. Supervised all departments with an emphasis on merchandising, inbound processing, and customer service. Directly managed hiring, training, orientation, scheduling, financials, and the TJX Rewards Program.

Managed the front end services of a rapidly changing store and trained under store leadership as a manager-in-training. Specialized in store operations including scheduling, human resources, and associate training.

Worked with a team of 15 professionals to rehabilitate at-risk, adolescent boys by providing therapeutic and educational services at a live-in, non-profit residential treatment center.

Managed the front office of a 501(c)3 non-profit community organization by contacting donors, managing social media, performing data entry, & processing correspondence.

Managed a summer camp for girls 6-17 years of age alongside an administrative team; organized and facilitated weekly and daily outdoor events and activities; and taught outdoor skills classes including archery, horseback riding, sailing, and plant identification.

Managed a 500-student residential facility with a team of 10 professionals; facilitated academic and social activities and programs; and resolved crisis situations in a safe and efficient manner.