Benjamin Mcnicholas Email & Phone Number

Pear Mill, Bredbury

See previous description, I was offered my position back with improved terms.

Pear Mill, Stockport

My first solid full time sales role; selling o2 consumer contracts to existing customers. The basis of this was to sell the customer a contract for a friend, relative or other acquaintance.My sales volume and revenue per sale increased consistently month on month for nine months. During my final six months at Convergys I in the top 3 sellers for both revenue and volume from a campaign of 50. I did this whilst maintaining compliance that was consistently 100%.I took on additional work to assist my manager including but not limited to: coaching sessions for those under performing, quality assessments. I was regularly taking team briefs to disseminate relevant information to the team, cover the previous days performance and cover targets for the day. I also undertook a short project to increase sales of a series of highly profitable products which had been underperforming. This was deemed a success. During annual o2 Award Day on 08 May 15, I was recognised with an award for ‘Best Newcomer 2015’.

Manchester, United Kingdom

Sales ExecutiveI was brought in to start on the ‘Elite Team’ this is a small portion of the campaign as a whole and rewarded with a higher salary. I am selling o2 sim-only contracts to consumers over the phone. This is cold calling most of the time to customers of unknown circumstnces. The product is of high quality but extremely uncompetitive when it comes to price, so often it is often on the basis of selling the o2 brand as a whole to the customer rather than simply cheap calls/texts/data. I meet and regularly exceed my targets on daily and monthly basis. Keeping up to date with the telecoms industry as a whole gives me an a competitive edge over some of my colleagues.

Heywood, Lancs

Promoted to Stock Controller after 2 months.Responsible for integrity of 5,000 pallet spaces and 10,000 seasonally rotated SKUS. Provided detailed analysis of a wide variety of data including QC to senior management via spreadsheets and presentations. Dealt with internal and external customers via email, telephone and face to face.

Heywood, Lancs

Forklift driver; picking, packing

Oldham, United Kingdom

Initially taken on as a warehouse operative but quickly moved into a stock control role and assisted in a IT support type role following recognition of my skills in these areas. Worked with the Warehouse Manager and Managing Director to implement and maintain a new database, following acquisition of a new contract. Liaised with all internal departmental managers, customers and suppliers face to face and via telephone and email. In this role I gained a huge insight into Warehousing and Distribution as a whole, having worked numerous different positions throughout the company I saw things from different perspectives

Hyde, Cheshire

Took a year prior to university to give myself a stable fiancial backing for my first year.Gained Level 1 NVQ in Fabrication and Welding. Gained an insight into real teamwork being the foundation for an effecitve work environment. There is something to be said about a team communicating effectively and reducing down time between jobs and reducing material wastage.

Manchester, United Kingdom

Job taken to see me financially through college.Started as Data input, promoted to Customer Credit Advisor after 12 months. Last line of customer correspondence before court proceedings.