• Marketing Strategy Development : Created and implemented innovative campaigns to promote memberships, events, and services at Club PKL, increasing brand visibility• Website Optimization : Managed the WordPress website, updated information, and enhanced user experience by integrating SEO strategies.• Event Coordination: Organized and managed pickleball events, fitness sessions, and competitions to deliver memorable experiences for members and guests• Operational Responsibility: Supervised daily club operations, from court bookings to supplier and service provider relations• Performance Analysis: Tracked KPIs and campaign performance to adjust strategies and maximize the club’s marketing and operational impact.• Community Development: Strengthened relationships with members, actively listened to their needs, and implemented solutions to improve satisfaction and loyalty

• Excellence: I had the privilege of being part of the team recognized as the Best French Agency of the Year, a testament to our dedication to innovation and quality• Creation and Monitoring of Online Experiences: From the creation to the redesign of websites for renowned personalities such as Franck Putelat, Gilles Goujon, and prestigious institutions like the Golf de Carcassonne and the Couffignal Dance School, using the WordPress CMS• Personalized Support: Managed ongoing website maintenance and hosting infrastructure, ensuring a reliable and secure online experience for our clients• Innovation: Developed customized functional web specifications tailored to meet the precise needs and aspirations of our clients.• Project Management: Organized personalized meetings and ensured transparent project management, building strong relationships with clients based on trust and professionalism

• E-commerce Website Creation & Management: Developed and managed the e-commerce website, exceeding the initial sales target by over 150% during the Christmas period, showcasing my expertise in e-commerce• Social Media Strategy & Management: Created and managed social media strategies, enhancing the company’s online presence and driving customer engagement• Loyalty Program & Partner Management: Implemented a loyalty program and managed business partnerships, fostering customer loyalty and expanding the network of commercial partners• Website SEO Optimization: Improved the website’s SEO, increasing its visibility and performance on search engines• Marketing Strategy: Developed a new marketing and communication plan for the new location, including an industrial tour, a new store over 100m², a tea room, and 3 seminar rooms• Staff Training: Trained new personnel (tour guides, marketing team, sales staff) on customer experience strategies• Social Media Management: Managed the company’s social media accounts, created engaging content, interacted with followers, and effectively utilized social media advertising